My Logos is constantly crashing. Is anyone from FL able to help me? Running on the latest MacBook Pro, 16GB memory.
More than likely help can be had. :-)
Let's start with logging and then uploading your logs here.
Please see the Wiki page for instructions: https://wiki.logos.com/Diagnostic_Logging
Then describe what has changed, (did it work before)? etc.
Could you provide more details of what is happening? Can you open to a blank layout? If launching from the Dock, depress the Command key immediately after clicking the Logos icon.Keep it depressed until you see the sign-in dialog. Then select blank layout and sign in. Let us know if this works.
We will also need logs—See the Mac logs link in my signature.
BTW: Those fancy stars do not identify FL employees. We are only volunteers addicted to forum posts [:P]
My Logos is constantly crashing. Is anyone from FL able to help me?
FL Mac Support has => What to do if Logos Crashes with three solutions to check before using Logos Logging Utility => Report a Problem
Personally would restart Mac then try repeating crash. Some crashes are caused by a hanging process, which restart of macOS clears up.
For reporting problem, steps to recreate crash would be helpful as have experienced a variety of crashes over many years.
Keep Smiling [:)]
Thanks for your help! Please, find attached the log file.
Logos.log shows normal exit (no crash) along with a number of searches that take awhile (spinning beach ball).
Opening Logos after a crash causes information in Logos.log file to be overwritten.
Noticed LogosError.log has some sync issues with Faithlife servers.
