Announcement: Dropping support for Mac OSX 10.10 for Logos 7.14

Page 1 of 1 (16 items)
This post has 15 Replies | 1 Follower

Posts 2517
LogosEmployee
Philana R. Crouch | Forum Activity | Posted: Thu, Oct 26 2017 4:00 PM

When Logos 7.14 ships Mac OSX 10.10 will no longer be supported. To continue receiving updates users will need to update to Mac OSX 10.11 or later.

Posts 27450
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Oct 26 2017 4:45 PM

Philana R. Crouch:
users will need to update to Mac OSX 10.12 or later.

Do you mean macOS 10.11? If you DO mean macOS 10.12, then you should change your post to say that macOS 10.11 will no longer be supported. 

OSX & iOS | Logs |  Install

Posts 538
John Kaess | Forum Activity | Replied: Thu, Oct 26 2017 5:20 PM

I bought my new iMac in July of 2015 which is 2 years and 3 months ago. It came with 10.10 (Yosemite) which was the shipping version of OSX until 10.11 (El Capitain) came out mid-September of 2015, just over 2 years ago.

Given the number of years you supported Windows XP, this does not seem at all reasonable. Yes, i've upgraded to 10.13, and most MacOS users have upgraded to 10.12 by now, but nevertheless, dropping support for an OS which was still the default shipping OS on Macs only 25 months ago does not seem reasonable.

John Kaess

Posts 27450
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Oct 26 2017 5:48 PM

John Kaess:
dropping support for an OS which was still the default shipping OS on Macs only 25 months ago does not seem reasonable.

Why? The updates are free, the machines are capable of running the software. By dropping support for older versions, new features and bug fixes can be implemented. 

OSX & iOS | Logs |  Install

Posts 538
John Kaess | Forum Activity | Replied: Thu, Oct 26 2017 6:11 PM

alabama24:
Why? The updates are free, the machines are capable of running the software. By dropping support for older versions, new features and bug fixes can be implemented. 

Let's see, the update from Windows 7 to Windows 10 was free. Windows 7 was released in 2009, 8 years ago, yet is still supported. In addition, having looked just now through the system requirements for many of the programs i use on my iMac, I could find NO other program which required any OS newer than 10.10. None.

An idea of what features might require this might be helpful, or what shortcoming 10.10 has which 10.11 and 10.12 do not.

As i said, I'm running 10.13 and i know of no reason that almost any Mac manufactured in the past 5 years can't run 10.12, but there seems to be a large disparity here between Windows and Mac. Apple updates their software every year, Windows updates often take 3 or more years, yet old Windows versions continue to be supported.

Posts 5610
Todd Phillips | Forum Activity | Replied: Thu, Oct 26 2017 6:23 PM

John Kaess:
An idea of what features might require this might be helpful, or what shortcoming 10.10 has which 10.11 and 10.12 do not.

I wonder if they're using .Net Core for cross platform functionality.  .Net Core 1.x is only supported on 10.11 and 10.12 and .Net Core 2.x is only 10.12 and above:
https://docs.microsoft.com/en-us/dotnet/core/macos-prerequisites?tabs=netcore1x#supported-macos-versions

It would explain the 10.12 requirement.

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

Posts 27450
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Oct 26 2017 6:26 PM

John Kaess:
Apple updates their software every year, Windows updates often take 3 or more years, yet old Windows versions continue to be supported.

Yeah, but windows users are crazy. You are starting to sound like a windows user. Stick out tongue

OSX & iOS | Logs |  Install

Posts 538
John Kaess | Forum Activity | Replied: Thu, Oct 26 2017 6:49 PM

alabama24:
Yeah, but windows users are crazy. You are starting to sound like a windows user. Stick out tongue

I left the windows world when i got my iMac. If the reason is the .net core then i understand. That's a reason to move forward. I just haven't run across any other programs that require something newer than 10.10

John

Posts 27450
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Oct 26 2017 7:03 PM

John Kaess:

I left the windows world when i got my iMac.

Recent convert? There was a time when FL was much more conservative about making the necessary change on Mac, to the detriment of Mac users. Windows users don’t update (on the whole), Mac users do. Adoption rates for macOS are generally very high, very quickly. 

OSX & iOS | Logs |  Install

Posts 24730
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Oct 27 2017 3:01 AM

John Kaess:
Windows 7 was released in 2009, 8 years ago, yet is still supported

Just as long as MS keep supporting the .NET version on Win 7 that Logos needs.

John Kaess:
Apple updates their software every year, Windows updates often take 3 or more years

The oldest version of Win 10 needed for the latest .NET was introduced just 14 months ago. Win 10 version updates have been roughly semi-annual.

alabama24:
Windows users don’t update (on the whole), Mac users do.

Win 10 users don't have a choice, except for delaying installation after it's been downloaded! Revisions/patches to the latest version are roughly two-weekly. The version updates are scheduled for different times around the world, but we can download it manually once released.

Dave
===

Windows & Android

Posts 27450
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Oct 27 2017 4:28 AM

Dave Hooton:
Win 10 users don't have a choice

Yeah, but nearly half of the world's computers are running on Windows 7 and only a third on Windows 10. There are more computers running Windows XP than there are macOS! As of last month, 90%+ of macs were running macOS 10.12. The only OS which has a higher adoption rate... is iOS! 

OSX & iOS | Logs |  Install

Posts 2517
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Fri, Oct 27 2017 9:10 AM

alabama24:

Philana R. Crouch:
users will need to update to Mac OSX 10.12 or later.

Do you mean macOS 10.11? If you DO mean macOS 10.12, then you should change your post to say that macOS 10.11 will no longer be supported. 

Sorry, I did mean 10.11 will be the new minimum version, I've updated the post.

Posts 2517
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Fri, Oct 27 2017 9:17 AM

John Kaess:

alabama24:
Why? The updates are free, the machines are capable of running the software. By dropping support for older versions, new features and bug fixes can be implemented. 

Let's see, the update from Windows 7 to Windows 10 was free. Windows 7 was released in 2009, 8 years ago, yet is still supported. In addition, having looked just now through the system requirements for many of the programs i use on my iMac, I could find NO other program which required any OS newer than 10.10. None.

An idea of what features might require this might be helpful, or what shortcoming 10.10 has which 10.11 and 10.12 do not.

As i said, I'm running 10.13 and i know of no reason that almost any Mac manufactured in the past 5 years can't run 10.12, but there seems to be a large disparity here between Windows and Mac. Apple updates their software every year, Windows updates often take 3 or more years, yet old Windows versions continue to be supported.

Hi John,

For a variety of reasons our practice is to only support the three most recent versions of Mac OS.

Blessings,

Philana

Posts 1
Fred Annesley | Forum Activity | Replied: Sat, Oct 28 2017 12:18 AM

Hello I just purchased Logos 7 and can't open it on Mac OSX High Sierra.

Posts 21739
Forum MVP
Graham Criddle | Forum Activity | Replied: Sat, Oct 28 2017 12:50 AM

Hi Fred - and welcome to the forums

Fred Annesley:

Hello I just purchased Logos 7 and can't open it on Mac OSX High Sierra.

Sorry to hear you are having problems.

Please start a new thread in this forum and provide as many details as possible:

Graham

Posts 48
LogosEmployee
Matt Preucil | Forum Activity | Replied: Wed, Jan 10 2018 8:40 AM

Update:

We originally made this announcement well in advance of releasing 7.12. At that time, we were in the process of making the changes to upgrade our minimum version and base SDKs. However, the required changes took longer than expected and were non-trivial. We didn't feel comfortable pushing them without getting sufficient developer testing before they would ship in a beta. So, 10.10 will actually be supported until 7.14. We will update the original post. I apologize for any inconvenience.

- Matt

Page 1 of 1 (16 items) | RSS