“There is a problem in our checkout system. We are working to fix it now.”

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Allen Browne | Forum Activity | Posted: Thu, Nov 9 2017 4:49 PM

For a couple of days, I’ve been unable to buy Vyrso books:

Tried a different browser.
Noticed others are still buying ok.
Suggestions?

Posts 868
Tom Reynolds | Forum Activity | Replied: Thu, Nov 9 2017 6:33 PM

You most likely have a book in your cart that Logos doesn't want you to purchase. Once you remove that book you'll be able to check out with the rest of your order. It has to do with which regions of the world certain books are allowed to be sold in. They've been working on a fix for months so don't hold your breath.

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JT (alabama24) | Forum Activity | Replied: Thu, Nov 9 2017 9:19 PM

Tom Reynolds:
They've been working on a fix for months so don't hold your breath.

I haven't heard that they are indeed working on a fix. Did it skip my attention (or my mind!)? 

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Posts 868
Tom Reynolds | Forum Activity | Replied: Thu, Nov 9 2017 10:08 PM

alabama24:

I haven't heard that they are indeed working on a fix. Did it skip my attention (or my mind!)? 

On June 1 Glenn said they do "have a plan to update the system..."

https://community.logos.com/forums/p/143702/904986.aspx#904986

mice and men, mice and men

Posts 1599
Allen Browne | Forum Activity | Replied: Thu, Nov 9 2017 10:11 PM

Tom Reynolds:
You most likely have a book in your cart that Logos doesn't want you to purchase. Once you remove that book you'll be able to check out with the rest of your order. It has to do with which regions of the world certain books are allowed to be sold in. They've been working on a fix for months so don't hold your breath.

You were right, Tom. Thanks.

After removing all 4 books from the cart, I was able to purchase 3 of them individually, but the 4th one (Matt Johnson's Getting Jesus Wrong) jammed with the same error. I can live without that one.

Appreciated.

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JT (alabama24) | Forum Activity | Replied: Fri, Nov 10 2017 3:37 AM

Thanks Tom. I would put his response down to “yeah, it’s on our list to get to ‘someday.’” 😬

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