I have pinned the Logos 7 app to my start menu.
When selecting the item pinned I get the following error:
The application was unable to start correctly (0xc0000005). Click OK to close the application.
To actually launch Logos 7 I must navigate to:
"C:\Users\USERNAME\AppData\Local\Logos\Logos.exe"
And launch the app directly. This is despite the fact that the pinned shortcut points to the direct executable above.
Is there a solution to this issue?
A log file is created when I launch Logos 7 from the path shown above. Attached.5633.LogosError.log
Ask Mr. ReligionFaculty, PRBSAdmin, Puritan Board
Ask Mr. Religion: To actually launch Logos 7 I must navigate to: "C:\Users\USERNAME\AppData\Local\Logos\Logos.exe"
If that launches correctly, right click the Logos icon in the Taskbar and select "pin to Taskbar"
Dave===
Windows & Android
Thank you for the suggestion, but I have limited task bar real estate.
What happens if you unpin it from the start menu and then pin it again?
When I pin and unpin the same issue results. There seems to be some system level permission conflict issue between the Start Menu environment and the normal file system.
BTW, I have the Logos folder in the Local directory added to my exclusions in my antivirus and anti-malware tools as this is sometimes reported to be an issue when receiving this type of system error.
Strange.
i tried it earlier on my system and it worked fine
Would help to know what the purpose of the pinned Logos.exe at
C:\Users\USERNAME\AppData\Local\Logos\Logos.exe
is with respect to the Logos.exe at
C:\Users\USERNAME\AppData\Local\Logos\System\Logos.exe
The latter is what is actually running when Logos is fully executed.
I have tried pinning and unpinning both executables, but get the same error.
Hello Mr.Religion,
Do you have a piece of software on your computer called "Advanced System Care" created by IOBit software? If you do, you can work around the error you are getting by doing the following:
Logos should run after doing this. Feel free to report this over at IOBit's forms in this thread on the topic. http://forums.iobit.com/forum/advanced-systemcare/advanced-systemcare-v11/220893-send-your-feedback-for-advanced-systemcare-11?q=0xc0000005
Tommy,
That solved the problem. What exactly is the interference caused by Advanced System Care? I would like to not have to run Logos in Windows 8 compatibility mode. I posted the issue at the IoBit discussion forum.
Ask Mr. Religion: What exactly is the interference caused by Advanced System Care?
I'm not sure. We're not the only application it negatively impacted though.