Home Page Hangs (cannot scroll up or down)

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This post has 6 Replies | 1 Follower

Posts 218
Joshua Tan | Forum Activity | Posted: Fri, Dec 22 2017 8:50 PM

How to reproduce problem:

  • Click on the title of any article that opens up a resource
  • Close the resource (now presented with home page again - but scrolling is not possible)

macOS High Sierra 10.13.1, Logos 7.11 SR-2 (7.11.0.0033)

Posts 218
Joshua Tan | Forum Activity | Replied: Fri, Dec 22 2017 8:52 PM

Alternative way to reproduce problem:

  • Click on the title of any article that opens up a resource
  • Click "Close all panels" (button on top-right of screen)
Posts 9229
Forum MVP
Bruce Dunning | Forum Activity | Replied: Sat, Dec 23 2017 7:34 AM

Joshua, I've tried to re-produce this both ways and am not seeing the behaviour you are describing. It works perfectly for me.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 218
Joshua Tan | Forum Activity | Replied: Sat, Dec 23 2017 8:07 AM

Bruce Dunning:

Joshua, I've tried to re-produce this both ways and am not seeing the behaviour you are describing. It works perfectly for me.

Thank you for your reply, Bruce. Upon further investigation, it appears that the problem only manifests itself when Logos is on my second (extended) screen/monitor.

I've taken a video here.

Posts 9229
Forum MVP
Bruce Dunning | Forum Activity | Replied: Sat, Dec 23 2017 8:15 AM

My setup with a second screen is at the office and so I can only test it out on my laptop now but I can see from your video what you mean now. I hope you can get it fixed soon.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 3007
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Jan 10 2018 11:35 AM

Joshua Tan:

How to reproduce problem:

  • Click on the title of any article that opens up a resource
  • Close the resource (now presented with home page again - but scrolling is not possible)

macOS High Sierra 10.13.1, Logos 7.11 SR-2 (7.11.0.0033)

Hi Josh,

Thanks for reporting this, I'll get a case written up.

Posts 3007
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Jan 29 2018 10:49 AM

Joshua Tan:

How to reproduce problem:

  • Click on the title of any article that opens up a resource
  • Close the resource (now presented with home page again - but scrolling is not possible)

macOS High Sierra 10.13.1, Logos 7.11 SR-2 (7.11.0.0033)

This has been fixed in 7.12 SR-1.

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