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Susan Cortese | Forum Activity | Posted: Fri, Jan 12 2018 1:14 PM

LogosLogs.suecortese.20180112-160814.zip

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Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Fri, Jan 12 2018 2:03 PM

Welcome Big Smile

The name of the zip file is in forum post. Please use paper clip to attach file. Logos wiki has => https://wiki.logos.com/Using_the_Forum#Adding_a_picture_to_a_Post

Also please describe when crash happens, ideally with steps to allow others an opportunity to replicate.

Keep Smiling Smile

Posts 23433
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Jan 12 2018 2:13 PM

Susan, we need more information about the crash. Also, please upload your logs again followed by a space so that we can access them.

Dave
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Windows & Android

Posts 2
Susan Cortese | Forum Activity | Replied: Sat, Jan 13 2018 10:22 AM

Thanks for responding.

 

I hit the space bar after the upload. Is that what you mean?

When I click the icon, it bounces on the tool bar as if it is responding, but nothing opens. I have held down the control button and nothing changed. Logos appears next to the apple icon, along with file and edit. But everything in the drop down is "untitled."

Posts 23433
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Jan 13 2018 1:51 PM

Susan Cortese:
But everything in the drop down is "untitled."

Try Solution 2 at https://www.logos.com/support/logos6/mac/crash

Dave
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Windows & Android

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