Crashing while taking a course

Martin Hall
Martin Hall Member Posts: 288 ✭✭
edited November 20 in English Forum

I wanted to give you a head's up that the course NT313 keeps crashing when I hit continue. This happens every time when I am trying to get past a recommended resource that is locked & not in my library. I am running this on a MacBook Pro, with the latest masOS High Sierra (10.13.2) which was just updated today. 

Occasionally when I try to view the recommended source, just to see how much the resource costs, I can do this, but not always. It seems to crash immediately, without allowing me to get past the recommended resource, especially when I hit continue. This has happened 4 times already. 

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 35,767

    Please provide logs.

    Dave
    ===

    Windows 11 & Android 13

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    I wanted to give you a head's up that the course NT313 keeps crashing when I hit continue. This happens every time when I am trying to get past a recommended resource that is locked & not in my library. I am running this on a MacBook Pro, with the latest masOS High Sierra (10.13.2) which was just updated today. 

    Occasionally when I try to view the recommended source, just to see how much the resource costs, I can do this, but not always. It seems to crash immediately, without allowing me to get past the recommended resource, especially when I hit continue. This has happened 4 times already. 

    Hi Martin,

    We have a case open for this.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    I wanted to give you a head's up that the course NT313 keeps crashing when I hit continue. This happens every time when I am trying to get past a recommended resource that is locked & not in my library. I am running this on a MacBook Pro, with the latest masOS High Sierra (10.13.2) which was just updated today. 

    Occasionally when I try to view the recommended source, just to see how much the resource costs, I can do this, but not always. It seems to crash immediately, without allowing me to get past the recommended resource, especially when I hit continue. This has happened 4 times already. 

    This has been fixed in 7.12 SR-1.