Logos 7 Hang upon opening on MacBook Pro

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Posts 1
Justin Rupple | Forum Activity | Posted: Sat, Jan 20 2018 11:14 AM

Logos 7 has always worked well on my MacBook Pro (mid-2015, 15") running High Sierra. Today Logos won't open. It hangs upon opening before any windows come up. I've restarted, run updates, reinstalled...and nothing changes what it does. All that comes up in the top menu bar are "Logos" and "Edit." When I click on either menu, the menu items that come down are all named "Untitled." I've attached log files.

HELP!

1641.LogosLogs.justinrupple.20180120-110821.zip

Posts 17963
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Jan 20 2018 11:32 AM

Welcome Big Smile

Does solution 2 help ? => https://www.logos.com/support/logos6/mac/crash

Logos wiki => https://wiki.logos.com/OS_X_Troubleshooting#Crashes_or_Fails_to_Open includes:

Solution 2 has been needed by many macOS and OS X users after applying an Apple update. Logos4 folder permissions in user’s Library prevented files and folders from being written, which resulted in “Untitled” menu items.

Keep Smiling Smile

Posts 68
Moses Rivera | Forum Activity | Replied: Sun, Jan 28 2018 6:18 PM

When you work through Solution #2 found here https://www.logos.com/support/logos6/mac/crash ), make sure to unlock the pad-lock icon so you’re able click the "apply to enclosed items" icon.

Posts 2635
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Feb 21 2018 10:36 AM

Justin Rupple:

Logos 7 has always worked well on my MacBook Pro (mid-2015, 15") running High Sierra. Today Logos won't open. It hangs upon opening before any windows come up. I've restarted, run updates, reinstalled...and nothing changes what it does. All that comes up in the top menu bar are "Logos" and "Edit." When I click on either menu, the menu items that come down are all named "Untitled." I've attached log files.

HELP!

1641.LogosLogs.justinrupple.20180120-110821.zip

This has been fixed in 7.13.

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