Well, we've automatically been migrated to Faithlife Connect...

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This post has 77 Replies | 11 Followers

Posts 2435
PetahChristian | Forum Activity | Posted: Wed, Feb 21 2018 5:10 PM

Of note, we've been transitioned to the more expensive plan, despite what the FAQ previously(?) said:

Will my price go up because of these changes?

No. We’ve migrated all customers to a Faithlife Connect plan that will not cause their monthly rate to go up. However, Logos Now members who wish to stay current with all Logos features will need to upgrade to Faithlife Connect Essentials or above.

Posts 884
Sean | Forum Activity | Replied: Wed, Feb 21 2018 5:16 PM

I was migrated to Starter:

I will not be renewing any subscriptions with FaithLife and will greatly curtail any future purchases because of this ill-though change.

 Logos Now Subscriber -- 22/2/2018

Posts 5440
DAL | Forum Activity | Replied: Wed, Feb 21 2018 5:52 PM

This is so wrong in so many levels it’s hard to describe. And here I was thinking about picking back my LN subscription! I’m glad I didn’t! I just saved myself $100 bucks!

Thanks FL!

DAL

Posts 2435
PetahChristian | Forum Activity | Replied: Wed, Feb 21 2018 5:55 PM

PetahChristian:
Of note, we've been transitioned to the more expensive plan,

FYI, I just got an email explaining why I was migrated to that particular plan. Thank you for the explanation, FL.

Posts 132
LogosEmployee
Chris duMond (Faithlife) | Forum Activity | Replied: Wed, Feb 21 2018 6:10 PM

PetahChristian:

PetahChristian:
Of note, we've been transitioned to the more expensive plan,

FYI, I just got an email explaining why I was migrated to that particular plan. Thank you for the explanation, FL.

You're welcome. 

Posts 972
Keith Pang | Forum Activity | Replied: Wed, Feb 21 2018 6:17 PM

Chris, how do the courses work is there some sort of coupon code? 

Shalom, in Christ, Keith. Check out my music www.soundcloud.com/kpang808

Posts 2435
PetahChristian | Forum Activity | Replied: Wed, Feb 21 2018 6:23 PM

Keith Pang:

Chris, how do the courses work is there some sort of coupon code? 

Yes. I don't think they have been set up or sent out yet.

Posts 972
Keith Pang | Forum Activity | Replied: Wed, Feb 21 2018 6:24 PM

PetahChristian:

Yes.

Thank you for the link

Shalom, in Christ, Keith. Check out my music www.soundcloud.com/kpang808

Posts 972
Keith Pang | Forum Activity | Replied: Wed, Feb 21 2018 6:25 PM

PetahChristian:

Yes. I don't think they have been set up or sent out yet.

I wonder if there are limitations on what courses you can choose or if it is for the whole catalog

Shalom, in Christ, Keith. Check out my music www.soundcloud.com/kpang808

Posts 132
LogosEmployee
Chris duMond (Faithlife) | Forum Activity | Replied: Wed, Feb 21 2018 6:31 PM

Keith Pang:
I wonder if there are limitations on what courses you can choose or if it is for the whole catalog

You'll be able to select from the entire catalog of Mobile Ed individual courses, ie not bundles or collections of courses. 

Posts 972
Keith Pang | Forum Activity | Replied: Wed, Feb 21 2018 6:49 PM

Chris duMond:

You'll be able to select from the entire catalog of Mobile Ed individual courses, ie not bundles or collections of courses. 

Thanks for the information. When are the codes going to be sent out? 

Shalom, in Christ, Keith. Check out my music www.soundcloud.com/kpang808

Posts 2435
PetahChristian | Forum Activity | Replied: Wed, Feb 21 2018 6:51 PM

Chris duMond:
You'll be able to select from the entire catalog of Mobile Ed individual courses

Surprise That's impressive! There are some 20-hour courses which retail for $750.

Considering that the majority of subscribers would be entitled to 1 to 2 courses/yr, that's a really remarkable benefit that helps the subscription pay for itself.

Posts 884
Sean | Forum Activity | Replied: Wed, Feb 21 2018 7:34 PM

PetahChristian:

PetahChristian:
Of note, we've been transitioned to the more expensive plan,

FYI, I just got an email explaining why I was migrated to that particular plan. Thank you for the explanation, FL.

I've not gotten any mail yet. Can you share yours? What exactly are they doing to mitigate this horrible 140% price increase?

 Logos Now Subscriber -- 22/2/2018

Posts 2435
PetahChristian | Forum Activity | Replied: Wed, Feb 21 2018 7:53 PM

Sean:
I've not gotten any mail yet. Can you share yours? What exactly are they doing to mitigate this horrible 140% price increase?

I suspect we're all getting some type of favorable deal, but you'd need to wait to find out the specifics, as they may do something different for you to mitigate the price increase.

Hope it brings a smile to your face. Smile

Posts 132
LogosEmployee
Chris duMond (Faithlife) | Forum Activity | Replied: Wed, Feb 21 2018 8:42 PM

Keith Pang:
When are the codes going to be sent out?

First codes are already active, however, some users are still being fully migrated and licenses being updated, so it may take until tomorrow for codes to be fully usable by all customers.  

Codes are valid for one year from the time that they are issued and are issued in January, April, July, and October. Once you redeem a Faithlife Courses code, you can access the course for six months.

You can find easy access links to everything included in your subscription on your Faithlife Connect hub page.

Posts 132
LogosEmployee
Chris duMond (Faithlife) | Forum Activity | Replied: Wed, Feb 21 2018 8:50 PM

PetahChristian:

Sean:
I've not gotten any mail yet. Can you share yours? What exactly are they doing to mitigate this horrible 140% price increase?

I suspect we're all getting some type of favorable deal, but you'd need to wait to find out the specifics, as they may do something different for you to mitigate the price increase.

Hope it brings a smile to your face. Smile

As PetahChristian accurately stated, sharing emails with anyone would not be helpful, as it's specific to each customer. We did include a promo code to help Logos Now customers either upgrade their Connect subscription or purchase a library or feature set. Our hope is that solution will help ease the transition into Faithlife Connect, along with the increased benefits value.

Posts 884
Sean | Forum Activity | Replied: Wed, Feb 21 2018 9:33 PM

Chris duMond:

PetahChristian:

Sean:
I've not gotten any mail yet. Can you share yours? What exactly are they doing to mitigate this horrible 140% price increase?

I suspect we're all getting some type of favorable deal, but you'd need to wait to find out the specifics, as they may do something different for you to mitigate the price increase.

Hope it brings a smile to your face. Smile

As PetahChristian accurately stated, sharing emails with anyone would not be helpful, as it's specific to each customer. We did include a promo code to help Logos Now customers either upgrade their Connect subscription or purchase a library or feature set. Our hope is that solution will help ease the transition into Faithlife Connect, along with the increased benefits value.

I got the mail a little bit ago. It does mitigate the pain a little, but I am still extremely disappointed in this move. I was very happy with Logos Now until you did this. It was an affordable means of staying up to date, and I especially enjoyed the preview resources each month. I live and work in the developing world, and I simply cannot afford a 140% price hike. I will not be able to continue my subscription, and this experience will definitely dampen my enthusiasm for any future schemes you put forward.

 Logos Now Subscriber -- 22/2/2018

Posts 132
LogosEmployee
Chris duMond (Faithlife) | Forum Activity | Replied: Wed, Feb 21 2018 9:44 PM

Sean:
I got the mail a little bit ago. It does mitigate the pain a little

I was hoping that would be the case. 

Sean:
I especially enjoyed the preview resources each month

That benefit is continued with Faithlife Connect (it's now called Featured Book). And you'll continue to receive a discount code the following month should you decide you want to purchase that resource. 

Posts 5440
DAL | Forum Activity | Replied: Thu, Feb 22 2018 1:30 AM

PetahChristian:

PetahChristian:
Of note, we've been transitioned to the more expensive plan,

FYI, I just got an email explaining why I was migrated to that particular plan. Thank you for the explanation, FL.

 Well, are you satisfied with the explanation and why are you going to end up paying $234 per year instead of $99.99 per year?

DAL

Posts 972
Keith Pang | Forum Activity | Replied: Thu, Feb 22 2018 1:35 AM

Please reconsider this decision and bring back Logos Now

Shalom, in Christ, Keith. Check out my music www.soundcloud.com/kpang808

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