Bug in Atlas - Map is Showing White

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Jerry Walker | Forum Activity | Posted: Wed, May 2 2018 6:44 PM

When I click on the Atlas, it just shows me a white screen. The side panel shows for half a second and then disappears. I'm trying to gather maps for my Sunday school class this coming Sunday. How can I get the Atlas working soon? As you can see from the image, the thumbnails show, but when I click on them I get this white screen. The logs are attached. 0552.LogosLogs.walker.20180502-203203.zip

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LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Thu, May 3 2018 2:04 PM

Hi Jerry,

We have a bug case open for this issue. Until we can fix this, you can access the Atlas Tool using the web app at app.logos.com.

Blessings,

Philana

Posts 2502
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Aug 20 2018 12:26 PM

Jerry Walker:

When I click on the Atlas, it just shows me a white screen. The side panel shows for half a second and then disappears. I'm trying to gather maps for my Sunday school class this coming Sunday. How can I get the Atlas working soon? As you can see from the image, the thumbnails show, but when I click on them I get this white screen. The logs are attached. 0552.LogosLogs.walker.20180502-203203.zip

Hi Jerry,

We think we fixed your issue in 7.17. Can you please confirm?.

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