Crash 7.15 - Fixed in Beta 2, broke in 7.15.0.0022 - Topic Study Quickstart Layouts

Erwin Stull, Sr.
Erwin Stull, Sr. Member Posts: 2,793
edited November 20 in English Forum

The "Open Quickstart Layout" Topic Study results in a crash upon running. This was fixed in 7.15 Beta 2, however, it just closes Logos in 7.15.0.0022. My logs are attached.

Thanks

1004.Logos_Logs.zip

Comments

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    HI Erwin,

    I wasn't able to reproduce a crash. The folder didn't contain your logs so I can't tell what topic it was trying to access. Can you open up Factbook see what topic it's set to? That will help in narrowing things down.

  • Erwin Stull, Sr.
    Erwin Stull, Sr. Member Posts: 2,793

    HI Erwin,

    I wasn't able to reproduce a crash. The folder didn't contain your logs so I can't tell what topic it was trying to access. Can you open up Factbook see what topic it's set to? That will help in narrowing things down.

    Hi Philana;

    It was set to "Israel and the middle east today". I used the workaround and set it to Jerusalem, and the topic study ran fine. Changed it back, and it crashed.

    Thanks

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    HI Erwin,

    I wasn't able to reproduce a crash. The folder didn't contain your logs so I can't tell what topic it was trying to access. Can you open up Factbook see what topic it's set to? That will help in narrowing things down.

    Hi Philana;

    It was set to "Israel and the middle east today". I used the workaround and set it to Jerusalem, and the topic study ran fine. Changed it back, and it crashed.

    Thanks

    Erwin,

    Thanks for the additional info. For me it doesn't immediately crash, but it does hang. I'll write up a case. This appears to be something different. The oriiginal entry types that were causing it to crash (i.e. William Tyndale, and Clement of Alexandria) still don't crash. I'll ask the team to take a look.

  • Erwin Stull, Sr.
    Erwin Stull, Sr. Member Posts: 2,793

    HI Erwin,

    I wasn't able to reproduce a crash. The folder didn't contain your logs so I can't tell what topic it was trying to access. Can you open up Factbook see what topic it's set to? That will help in narrowing things down.

    Hi Philana;

    It was set to "Israel and the middle east today". I used the workaround and set it to Jerusalem, and the topic study ran fine. Changed it back, and it crashed.

    Thanks

    Erwin,

    Thanks for the additional info. For me it doesn't immediately crash, but it does hang. I'll write up a case. This appears to be something different. The oriiginal entry types that were causing it to crash (i.e. William Tyndale, and Clement of Alexandria) still don't crash. I'll ask the team to take a look.

    Hi Philana;

    Thank you. Here are my updated logs. The 1st set of logs, I zipped. These are uncompressed in their original format.

    5270.LogosCrash.txt

    5826.LogosError.log

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    The "Open Quickstart Layout" Topic Study results in a crash upon running. This was fixed in 7.15 Beta 2, however, it just closes Logos in 7.15.0.0022. My logs are attached.

    Thanks

    1004.Logos_Logs.zip

    This crash has been fixed with 7.15 SR-1.

  • Erwin Stull, Sr.
    Erwin Stull, Sr. Member Posts: 2,793

    The "Open Quickstart Layout" Topic Study results in a crash upon running. This was fixed in 7.15 Beta 2, however, it just closes Logos in 7.15.0.0022. My logs are attached.

    Thanks

    1004.Logos_Logs.zip

    This crash has been fixed with 7.15 SR-1.

    Thank you. :-)