Logos 7 crashes when I try to open my notes

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Kyle Wellmaker | Forum Activity | Posted: Sat, Jun 9 2018 9:32 PM

Whenever I try to open my notes, the whole program crashes.  I am using the windows desktop version of Logos 7.

1258.Logos Log Files.zip

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Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Jun 10 2018 2:06 AM

Does it crash with any Note file, or a specific one?

As it appears to be connected to Font, try changing the Default Notes Font in Tools > Program Settings.

Dave
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Windows 10 & Android 8

Posts 4
Kyle Wellmaker | Forum Activity | Replied: Sun, Jun 10 2018 1:11 PM

When I look in my program settings, no fonts are available for me to choose or change .  There is just a blank drop-down menu.

Posts 4
Kyle Wellmaker | Forum Activity | Replied: Sun, Jun 10 2018 1:16 PM

I am not able to make any new notes or open older notes that I have already created

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LogosEmployee

This is caused by a bug in a previous Microsoft Windows Update that should be fixed if you install the latest updates for your system.

Or you can install the fix directly from Microsoft at this link: https://www.catalog.update.microsoft.com/Search.aspx?q=4074906 

Posts 4
Kyle Wellmaker | Forum Activity | Replied: Sun, Jun 10 2018 2:44 PM

That fixed the problem!  Thanks!

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