Slow download of Logos 7 install package

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Rod | Forum Activity | Posted: Tue, Jul 10 2018 8:29 PM

I bought a new computer as a result of a theft of my previous computer while we were on vacation.  I am currently in the US traveling and trying to download the Logos 7 package to the new computer.  I have access to fast wifi but the download speed for the install package is terrible (15 Kb/sec).  The internet connection isn't the fastest but the download speed should be in the megabits not low Kbits.

Any suggestions?

Thanks!

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Dave Hooton | Forum Activity | Replied: Tue, Jul 10 2018 9:03 PM

Rod:
 I have access to fast wifi but the download speed for the install package is terrible (15 Kb/sec).  The internet connection isn't the fastest but the download speed should be in the megabits

If you are on a public network i.e hotel/motel you can only complain! Otherwise tell us more about your internet connection and wifi.

Dave
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Posts 50
Rod | Forum Activity | Replied: Tue, Jul 10 2018 11:14 PM

Dave Hooton:
f you are on a public network i.e hotel/motel...

I'm not in a hotel/motel.  I have downloaded a number of items at over 2 Mbits/sec (which is slow compared to my 175 at home) but the Logos speed was at 15 Kbits/sec which is terrible.  As a result, it seems to be a problem on the Logos side.

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Dave Hooton | Forum Activity | Replied: Thu, Jul 12 2018 9:47 PM

Rod:
 As a result, it seems to be a problem on the Logos side.

It would be best to contact Customer Service.

Dave
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Windows & Android

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