7.17 Beta 3 Regression - Favorites

Hi KS4J,

I've filed a case for this. Thanks for reporting it.

https://community.logos.com/discussion/comment/990014#Comment_990014

This is also an issue with the Mac software of:

Logos Bible Software 7.17

7.17.0.0020

I hope that since it has been almost a month since it has been reported, that a fix will be made available soon. Thank you.

Lewis Harper

https://community.logos.com/discussion/comment/992691#Comment_992691

This has not been fixed with the release of 7.18 Beta 1

https://community.logos.com/discussion/comment/992902#Comment_992902

Lewis,

When we are able to fix this bug I will update this thread.

Lewis Harper

https://community.logos.com/discussion/comment/992903#Comment_992903

Thank you Philana.

https://community.logos.com/discussion/comment/992903#Comment_992903

Thank you, Philana.

Myke Harbuck

Any Idea when this will get resolved?

Myke Harbuck

Could anyone from FL chime in and advise on why this is taking to so long to solution? Or when a fix might be offered?

Thanks!!

CJ Walker, D.Min., Th.D.

https://community.logos.com/discussion/comment/992903#Comment_992903

Any developments towards a solution for Logos not "remembering" what was previously collapsed or expanded (across Favorites, Guides, etc.)?

https://community.logos.com/discussion/comment/1029415#Comment_1029415

Still waiting for Logos to fix this problem with Favorites, with some degree of frustration and disappointment that it is taking so long. Can someone with authority from Logos tell us why this is the case and/or what is being done to rectify the problem?

CJ Walker, D.Min., Th.D.

https://community.logos.com/discussion/comment/1040672#Comment_1040672

I concur with Mark. Logos, please assist with this. Thanks in advance.

Andrew Batishko

This bug is on our list of things to investigate in the next two weeks. This is not a guarantee that it will be fixed, but we are looking at it.

https://community.logos.com/discussion/comment/1040736#Comment_1040736

Thank you for the update, Andrew.

Mark Rodgers

https://community.logos.com/discussion/comment/1040736#Comment_1040736

Thanks Andrew for looking into this, it makes the favourites folders unusable where you have a significant number of folders and items in each folder!

CJ Walker, D.Min., Th.D.

https://community.logos.com/discussion/comment/1040736#Comment_1040736

Hi Andrew, any updates on this?

Thanks!

https://community.logos.com/discussion/comment/1048340#Comment_1048340

Hi Andrew, any updates on this?

Thanks!

This was fixed in 8.5 Beta 3.

Jaycu49

https://community.logos.com/discussion/comment/1040736#Comment_1040736

I hope it can be fixed. I use my favorites as a topical index. hundreds of categories and sub categories. I keep closing them so I can get to from the beginning to the end or middle quickly. Logos keeps opening them back up takes about 1 Minute instead of 5 seconds.

very frustrating

it is May 17

Keep Smiling 4 Jesus :)

Using 7.17.0.003 on macOS 10.13.6 has repeatable regression of Favorites now always opening with ALL sections expanded. Expected behavior is like Guides that "remembers" which section(s) were collapsed/expanded when Favorites was closed.

Logos 8.5 Beta 5 on macOS 10.14.5 now always opens Favorites with all sections collapsed, which is an improvement. Dreaming of expected behavior return that "remembers" which section(s) were collapsed/expanded when Favorites was closed.

Keep Smiling [:)]

https://community.logos.com/discussion/comment/1049369#Comment_1049369

Using 7.17.0.003 on macOS 10.13.6 has repeatable regression of Favorites now always opening with ALL sections expanded. Expected behavior is like Guides that "remembers" which section(s) were collapsed/expanded when Favorites was closed.

Logos 8.5 Beta 5 on macOS 10.14.5 now always opens Favorites with all sections collapsed, which is an improvement. Dreaming of expected behavior return that "remembers" which section(s) were collapsed/expanded when Favorites was closed.

Keep Smiling

KS4J,

On my machine it does remember which ones I had collapsed and which ones were not. Can you confirm that this is not the case for you?

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/1049619#Comment_1049619

Can you confirm that this is not the case for you?

Confirmed all collapsed using Logos 8.5.0.0019 on macOS 10.14.5 (so is not remembering two expanded folders when Favorites was closed)

FYI: Dreaming of macOS dark mode support in Logos & Verbum

Keep Smiling [:)]

https://community.logos.com/discussion/comment/1049674#Comment_1049674

Can you confirm that this is not the case for you?

Confirmed all collapsed using Logos 8.5.0.0019 on macOS 10.14.5 (so is not remembering two expanded folders when Favorites was closed)

FYI: Dreaming of macOS dark mode support in Logos & Verbum

Keep Smiling

Keep Smiling,

I'm still not able to reproduce this. Can you recheck with 8.5 RC 2, and if you can, could you record a screencast of what you are doing? I want to see if you are doing something different.

Blessings,

Philana

https://community.logos.com/discussion/comment/1050078#Comment_1050078

My favorites is opening with some files expanded and some files not. The same files are expanded (and the others not) each time I open, regardless of how I close favorites.

I'm using the latest version of Logos 9 (I just had it check for updates) on a Windows computer.

It has always been this way for me; I just began wondering if there were a way to change this, and found this thread.

Is there anything I should try?

https://community.logos.com/discussion/comment/1192830#Comment_1192830

My favorites is opening with some files expanded and some files not. The same files are expanded (and the others not) each time I open, regardless of how I close favorites.

I'm using the latest version of Logos 9 (I just had it check for updates) on a Windows computer.

It has always been this way for me; I just began wondering if there were a way to change this, and found this thread.

Is there anything I should try?

Maria,

I'm not able to reproduce this on Windows either. Could you video record your screen using something like https://www.techsmith.com/jing-tool.html and upload the video here so I can see if you are doing anything different than I am?

https://community.logos.com/discussion/comment/1192844#Comment_1192844

https://www.screencast.com/t/3f95mUWtM

https://community.logos.com/discussion/comment/1192884#Comment_1192884

Does that link work for you, Philana?

I've never used a video recorder like that before...

Thank you!

Maria

https://community.logos.com/discussion/comment/1192885#Comment_1192885

Another note: It's exactly the same folders that are expanded every single time.

MJ. Smith

https://community.logos.com/discussion/comment/1192886#Comment_1192886

Random thought - is favorites inside a layout? that would cause the behavior you describe.

https://community.logos.com/discussion/comment/1192893#Comment_1192893

MJ, you are brilliant.

I had favorites as a shortcut. When I deleted that shortcut and opened favorites another way, it worked perfectly.

Now, it works as it should, opening in the same condition I closed it.

So, I re-saved it as a shortcut, with everything collapsed.

That solves my problem!

Thank you!

https://community.logos.com/discussion/comment/1192844#Comment_1192844

Thank you, Philana, the problem is solved.

It was user error. [:D]

Thank you for teaching me how to make videos of what I do...I'm sure that will come in handy in the future!

Maria Brown