Pricing issue?

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Lew Worthington | Forum Activity | Posted: Fri, Aug 3 2018 4:29 AM

It is odd that the Standard Diamond library with the feature set is cheaper than the same thing without. I have FL Connect, but it still seems counter-intuitive.

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Fred Chapman | Forum Activity | Replied: Fri, Aug 3 2018 6:10 PM

That does seem odd. I would contact sales and let them explain what you are seeing

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Glenn Airoldi (Faithlife) | Forum Activity | Replied: Fri, Aug 3 2018 6:28 PM

Thanks for pointing this out Lew.  I'm not sure why this is happening, but I think it's got something to do with the sale discount configuration.  We'll dig in and sort this out.

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Glenn Airoldi (Faithlife) | Forum Activity | Replied: Wed, Aug 8 2018 8:16 AM

When we sell base packages (a library bundled with a feature set), we discount both the library and the feature set, but not equally, the feature sets get a more significant discount.  In Lew's case above, he already owned a significant portion of the feature set, qualifying him for a low dynamic price on the feature set.  Ultimately, the Lew's dynamic price on the feature set, combined with the bundled discount on the library and feature set when purchased together turned out to be a better deal than purchasing the library alone, because the bundling discount was eliminated.

This isn't a common scenario, it only happens when users have a low dynamic price on the feature set in question.

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Lew Worthington | Forum Activity | Replied: Wed, Aug 8 2018 8:39 AM

Thanks for the insight, Glenn!

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