Logos 7 Crashing

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K. McKinney | Forum Activity | Posted: Sun, Sep 16 2018 7:39 PM

I have a macbook pro & my logos 7 keeps crashing

i've opened the logs & look for the word "exception" below is what i found, this is from MacBook app crash information. I have attached the logos utility logs zip5482.LogosLogs.knmckinney.20180916-224549.zip

Exception Type:        EXC_BAD_ACCESS (SIGABRT)

Exception Codes:       KERN_MEMORY_ERROR at 0x0000000139efa8d1

Exception Note:        EXC_CORPSE_NOTIFY

A little lower in the file

 0x7fff381ee000 -     0x7fff381f0ff3  com.apple.ExceptionHandling (1.5 - 12) <66F613CE-62BE-31C0-9F52-DCC2DAB762CA> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling

I also searched for "error"

Error Code:      0x0200005f

I would appreciate any assistance someone can provide me.

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Dave Hooton | Forum Activity | Replied: Sun, Sep 16 2018 8:26 PM

This is difficult to diagnose. Make sure the logging utility is enabled, and try starting with blank layout  => launch Logos, then quickly press and hold Command key until the sign-in dialog box appears. Then login. What happens? Upload logs.

Dave
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