Why no Library only Upgrade option

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This post has 14 Replies | 0 Followers

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Lee | Forum Activity | Posted: Mon, Oct 29 2018 10:10 AM

I have Logos Now/Connect & Logos L7 Platinum, with the Logos 7 feature set.

Why must I buy a complete upgrade only if I wanted new books in an upgrade... Angry

I don't need the Logos 8 features..

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

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Graham Criddle | Forum Activity | Replied: Mon, Oct 29 2018 10:13 AM

Sorry Lee but I’m not sure what you mean

Can you clarify please?

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Mike Pettit | Forum Activity | Replied: Mon, Oct 29 2018 10:16 AM

Lee:

I have Logos Now/Connect & Logos L7 Platinum, with the Logos 7 feature set.

Why must I buy a complete upgrade only if I wanted new books in an upgrade... Angry

I don't need the Logos 8 features..

You do not need to buy the features as well, just delete the feature element from your cart and the discount remains on the books.

Posts 4921
DIsciple II | Forum Activity | Replied: Mon, Oct 29 2018 10:16 AM

From what Lee said, Lee cannot find option to buy a library package without a feature set.

Graham Criddle:

Sorry Lee but I’m not sure what you mean

Can you clarify please?

Posts 1073
Lee | Forum Activity | Replied: Mon, Oct 29 2018 10:18 AM

Mike ok so i guess you add and then delete the features? right?

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

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John Fidel | Forum Activity | Replied: Mon, Oct 29 2018 10:23 AM

As a FL Connect customer you should have received an e mail with a link to update your feature set for free. If you click on the link and purchase, for $0, Logos 8 update for FG Connect first. Then you can go back to the Logos website and see the option to purchase library only. Your license needs to be updated indicating your have included L8 in your FL Connect. There are a few reasons the update did not occur automatically, mostly due to the changes in notes.

If you have questions on the new notes vs old notes, let me know and I can provide you a link that discusses that.

Posts 1073
Lee | Forum Activity | Replied: Mon, Oct 29 2018 10:28 AM

Thanks John, I have the e-mail but had not checked it.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

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John Fidel | Forum Activity | Replied: Mon, Oct 29 2018 10:30 AM

That is what I did and it worked perfectly. To confirm the price you can always click on the chat or call. I think you will be pleased with the price difference for the library only.

Let me know if you have any additional problems.

Posts 1073
Lee | Forum Activity | Replied: Mon, Oct 29 2018 10:37 AM

Thanks John, now I only need to think about which one is right for me.

Smile

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

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JT (alabama24) | Forum Activity | Replied: Mon, Oct 29 2018 10:38 AM

Thanks John! I was busy this morning and knew I could count on y'all when I started looking. Smile

OSX & iOS | Logs |  Install

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John Fidel | Forum Activity | Replied: Mon, Oct 29 2018 10:54 AM

That is what I did and it worked perfectly. To confirm the price you can always click on the chat or call. I think you will be pleased with the price difference for the library only.

Let me know if you have any additional problems.

Posts 118
Ted Harms | Forum Activity | Replied: Mon, Oct 29 2018 11:11 AM

I am a Faithlife Connect subscriber but have not received an email yet.

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PetahChristian | Forum Activity | Replied: Mon, Oct 29 2018 11:19 AM

Ted Harms:

I am a Faithlife Connect subscriber but have not received an email yet.

They're still being sent out in batches.

In the meantime, FL has shared the email on the forums. See here for the text of the email (and a link you can follow, to get early access to Connect's L8 Feature Set).

Posts 653
Alex Scott | Forum Activity | Replied: Mon, Oct 29 2018 8:20 PM

Neither did I, except for the one I got in German, which was perfectly useless to me.

Longtime Logos user (more than $30,000 in purchases) - now a second class user because I won't pay them more every month or year.

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Mark Smith | Forum Activity | Replied: Mon, Oct 29 2018 8:32 PM

Ted, if by now you have not received an email, check my reply to you in the other thread you posted in here.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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