Logos 8 Crashing In Sermon Editor

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This post has 7 Replies | 2 Followers

Posts 16
Landon Rowell | Forum Activity | Posted: Sun, Nov 4 2018 1:28 PM

About 1 out of 3 times I update a slide in Logos 8 sermon editor it crashes. I made a Logos Log File, don't know if it will help.

8233.Logos Log Files.zip

Posts 22651
Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Nov 4 2018 11:25 PM

Unfortunately the log file (logos.log) relates to after the crash,

Please take a new set of logs after a crash and upload before starting Logos again

Posts 16
Landon Rowell | Forum Activity | Replied: Mon, Nov 5 2018 9:01 AM

Ok I will get it to crash again and post that.

Posts 16
Landon Rowell | Forum Activity | Replied: Mon, Nov 5 2018 9:05 AM

I was able to get it to crash again and here is the file.  Once I change the text in the slide, and hit update sermon, if I go to the sermon and scroll up or down quickly it will crash.  That is what I have noticed happening the most.  Also, this was with no other open sources within Logos.

6758.Logos Log Files.zip

Posts 8197
LogosEmployee

I believe this is one of the crashes fixed in 8.0 SR-1.

If you're still crashing after installing the update (it was released today), please update this thread with a new set of logs and we'll investigate further.

Posts 2985
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Thu, Nov 15 2018 11:28 AM

Landon,

Can you confirm if you are still crashing or not?

Posts 16
Landon Rowell | Forum Activity | Replied: Thu, Nov 15 2018 12:26 PM

I so sorry, yes it’s fixed. I haven’t had any issues with it since the update. 

Posts 2985
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Thu, Nov 15 2018 12:28 PM

That's wonderful to hear!

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