CRASH: Workflows crash on 8.2 RC1 running on Windows desktop

Hello!

After updating to 8.2 RC1, I am experiencing persistent workflow crashing.

This takes three forms.

1. When attempting to open a started workflow, the program hangs and crashes.

2. When attempting to open a started workflow, the workflow opens, but when I click on a step or the continue button, the program hangs and crashes.

3. When beginning a new workflow, I enter a key (scripture text, person name, etc). Then the program hangs and crashes.

The crashing happens with both regular and user-created workflows.

Program Version: 8.2 (8.2.0.0014)
Windows Version: 10.0.17763.0

7444.LogosError.log

7774.LogosCrash.txt

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Graham Criddle

I can reproduce this - I've tested the third form above

Here's a Logos.log file for a Guide looking at the person of Abraham

6278.Logos.log

PS: Eleanor - when reporting a crash it's helpful to include the logos.log file if you have one as this provides much more context as to what was happening. If you don't have one, it can be enabled using step 4 at https://support.logos.com/hc/en-us/articles/360008571551-Report-a-Problem-Windows

Philana R. Crouch

I'll get a case written up.

Eleanor Emmott

Thank you

0550.Logos Log Files.zip

Philana R. Crouch

Hello!

After updating to 8.2 RC1, I am experiencing persistent workflow crashing.

This takes three forms.

1. When attempting to open a started workflow, the program hangs and crashes.

2. When attempting to open a started workflow, the workflow opens, but when I click on a step or the continue button, the program hangs and crashes.

3. When beginning a new workflow, I enter a key (scripture text, person name, etc). Then the program hangs and crashes.

The crashing happens with both regular and user-created workflows.

Program Version: 8.2 (8.2.0.0014)
Windows Version: 10.0.17763.0

7444.LogosError.log

7774.LogosCrash.txt

This crash has been fixed in 8.2 RC 2.

Eleanor Emmott

[Y]