"Passage Guide" not working in Logos 8.3.0.0020

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This post has 40 Replies | 2 Followers

Posts 121
Scott Yip | Forum Activity | Posted: Tue, Mar 5 2019 10:06 PM

I upgraded yesterday. Exegetical guide, Bible Word Study seem fine. But totally no response from "Passage Guide".

I am sure I entered the passage correctly.

Anyone having this basic problem? I already restarted Logos and the problem persists.

Posts 37
Peter_G | Forum Activity | Replied: Tue, Mar 5 2019 10:16 PM

I have the same version and was able to open the Passage Guide for Lk.13:1-5. When you right-click on the verse, did you choose the text reference in the upper right of the next screen?

Posts 121
Scott Yip | Forum Activity | Replied: Tue, Mar 5 2019 10:41 PM

Thanks for the reply Peter. I don't exactly understand what you mean....but I think I have tried quite a lot of different ways of clicking, copying....

I am now trying to uninstall Logos and then install again.

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Reuben Helmuth | Forum Activity | Replied: Tue, Mar 5 2019 10:53 PM

Scott, try editing the passage guide by add/removing a section. If this clears it up, you can revert your change and all should be fine. Please post back if you still have a problem and include your logs.

Posts 121
Scott Yip | Forum Activity | Replied: Wed, Mar 6 2019 4:51 PM

not working...figuring the whereabout of the logs.

Posts 121
Scott Yip | Forum Activity | Replied: Thu, Mar 7 2019 6:54 AM

is this what I am supposed to upload?

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Dave Hooton | Forum Activity | Replied: Thu, Mar 7 2019 7:54 AM

What is your preferred bible?

Dave
===

Windows & Android

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JT (alabama24) | Forum Activity | Replied: Thu, Mar 7 2019 8:05 AM

Scott Yip:
is this what I am supposed to upload?

yes, although your screenshot isn't very good. It is best to use command-shift-3 to create the screenshot, and then use the paperclip icon to "attach" it to your post.

I am not an expert at reading logs, but did see this: 

Logs:

2019-03-07 09:04:42.116 Logos[1557:121672] <ListBox: 0x7fc8a76e0d10>: View for controller (null) is nil
2019-03-07 09:04:43.1395 | INFO | 1 | AppCommand | (Timed) Executing command: Guides|Placement=a|TemplateName=PassageGuide

I <think> the first line relates to the second. Have you tried using a different layout? Restarting your Mac?

On a probably unrelated note: Is there a reason you haven't updated macOS? 

OSX & iOS | Logs |  Install

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Mike Binks | Forum Activity | Replied: Thu, Mar 7 2019 8:40 AM

JT (alabama24):
It is best to use command-shift-3 to create the screenshot

Pssst Alabama - have you tried Cmd Shift 5 recently?

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JT (alabama24) | Forum Activity | Replied: Thu, Mar 7 2019 10:33 AM

Pssst Mike - Nope. When did that hit? 

OSX & iOS | Logs |  Install

Posts 121
Scott Yip | Forum Activity | Replied: Thu, Mar 7 2019 10:00 PM

Hey guys, thanks for the help.

Restarted the OS. System is High Sierra 10.13.6 with all updates installed. 

"Passage Guide"  NOT working.

Posts 121
Scott Yip | Forum Activity | Replied: Thu, Mar 7 2019 10:03 PM

A completely clean layout. 

NOT working. Whatever I typed at the cursor, after hitting <enter>, disappears.

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Mike Binks | Forum Activity | Replied: Fri, Mar 8 2019 12:14 AM

JT (alabama24):

Pssst Mike - Nope. When did that hit? 

Dunno but I only discovered it recently by chance. Quite handy though!

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Mike Binks | Forum Activity | Replied: Fri, Mar 8 2019 12:23 AM

Scott Yip:

Hey guys, thanks for the help.

Restarted the OS. System is High Sierra 10.13.6 with all updates installed. 

"Passage Guide"  NOT working.

I guess that most here trying to help are testing on MacOS 10.14.3.

It might help to describe your system and post another set of logs.

Posts 121
Scott Yip | Forum Activity | Replied: Fri, Mar 8 2019 1:29 AM

I hesitate on upgrading to Mojave because the last time I did I experienced a lot of problems regarding automation between the apps Mellel and Bookends. That's why I downgraded to High Sierra. 

Am I the only one who is still using High Sierra here? Huh?

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JT (alabama24) | Forum Activity | Replied: Fri, Mar 8 2019 5:02 AM

Scott Yip:
Am I the only one who is still using High Sierra here?

Possibly. Smile

Scott Yip:
I hesitate on upgrading to Mojave because the last time I did I experienced a lot of problems regarding automation between the apps Mellel and Bookends. That's why I downgraded to High Sierra. 

it sounds like you have a good reason, but have you checked with those developers to see if the issue has been resolved? It has been a while since 10.14 was released. It is <possible> that your issue is related to 10.13, but that is hard to test. 

Hopefully a full fledged techie will be able to peruse your logs. 

OSX & iOS | Logs |  Install

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Dave Hooton | Forum Activity | Replied: Fri, Mar 8 2019 6:03 AM

Scott Yip:
What is your preferred bible?

Dave
===

Windows & Android

Posts 121
Scott Yip | Forum Activity | Replied: Fri, Mar 8 2019 5:48 PM

CUVNP Chinese Union.

I change to NASB95

Nothing changed.

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