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Posts 504
Bob Deacon | Forum Activity | Posted: Wed, Mar 6 2019 7:48 AM

I am not really sure if the problem is in the mobile app or the desktop but highlights and notes are NOT syncing. Notes and highlights on my desktop have NOT synced to my ipad air. I have ensured both were on the same network (don't think this is necessary), I have done a hard reset on my ipad and also on my MacBook Air to no avail!

Bob

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

MacBook Air (2017) Mojave

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

Posts 4595
Forum MVP
Fred Chapman | Forum Activity | Replied: Wed, Mar 6 2019 8:01 AM

Are you running the most recent releases of the mobile and desktop apps?

Posts 504
Bob Deacon | Forum Activity | Replied: Wed, Mar 6 2019 8:02 AM

Beta on both ipad air and MacBook Air.

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

MacBook Air (2017) Mojave

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

Posts 504
Bob Deacon | Forum Activity | Replied: Wed, Mar 6 2019 8:27 AM

Fred, at best it is unpredictable! I am unable to isolate at which end, MacBook Air or ipad air 2. 

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

MacBook Air (2017) Mojave

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

Posts 4595
Forum MVP
Fred Chapman | Forum Activity | Replied: Wed, Mar 6 2019 9:08 AM

I am running beta on a Macbook Air, Windows PC, and an iPad. I cannot duplicate this problem. Unless someone else chimes in with more knowledge of this issue, I would post something in the FL Mobile app beta group. 

Posts 504
Bob Deacon | Forum Activity | Replied: Wed, Mar 6 2019 9:39 AM

OK, that’s Fred

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

MacBook Air (2017) Mojave

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

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