Edited workflow problem

Does anyone know why after I edit my workflow on Logos 8 it will not save the changes? It will simply show the workflow prior to the edits.

I even tried to recreate a new workflow but it will not save it and simply show the last edited workflow (prior to changes).

Therefore, I cannot add or delete any steps to a workflow I created.

This problem only started in the last couple days. I am running Logos 8 on my Macbook Air in case someone needs to know.

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Justin Smith

I encountered a similar problem two days ago. None of the changes saved when editing a workflow. I tried again and it was the same. On a third try some changes saved. The bug seems random for me. I had to give up trying to create the workflow.

I use Logos 8 on a Macbook Pro mid-2012 sunning Mac Os mojave,

MJ. Smith

Can you give me the steps you use to open the workflow in edit mode? Most of the problems start here.

Mark Cercone

I click on the edit this workflow button which allows me to add steps to the workflow. But when I hit done, it does not save the changes. I actually spoke with technical service today on the phone with Logos and they generated a work order to investigate the problem. It sounds like I was doing things correctly, but there is a bug.

Thanks for asking and I will let you know when they get to the bottom of the problem.

Justin Smith

Can you give me the steps you use to open the workflow in edit mode? Most of the problems start here.

I tried two different ways:

Right-click the workflow from the drop-down guides menu in the start page and select edit. Change elements and click "done".
Open the workflow, then click the three-dot menu on the right and select "edit this workflow". Make changes and click "done".

In both cases, most of the changes don't register. Deleted items always reappear in the workflow after saving. Sometimes text changes, sometimes it doesn't.

This is a major bug and makes this tool useless for me.

Logos 8.3.0.0026 on Mac OS 10.14.3 (13-inch mid-2012 Macbook Pro )

Joe McCune (Faithlife)

Does anyone know why after I edit my workflow on Logos 8 it will not save the changes?

Mark, I am sorry to hear that you have been having this problem. I am sending you an email about this.

Matt Preucil

Mark and Justin,

I'm sorry to hear that you are both experiencing this issue

Would it be possible to reproduce the issue with logs and post them here?

Thank you.

- Matt

Mark Cercone

6685.LogosLogs.mcercone.20190318-123526.zip

I am working with tech support and the case number is 99359

Thank you!!

Justin Smith

8867.Logos.log

I used both methods ("Edit this workflow" when open (2 tries) and right-click from guides menu). On the third try, some reformatting was saved, but none of the deletions.

Mark Cercone

Matt,

I noticed on another thread that you may have isolated a problem causing the workflow editor to not update? Will the SR update you are working on solve the issue I am dealing with as well?

Thanks for your hard work to help resolve some of these issues.

Mark

Philana R. Crouch

Does anyone know why after I edit my workflow on Logos 8 it will not save the changes? It will simply show the workflow prior to the edits.

I even tried to recreate a new workflow but it will not save it and simply show the last edited workflow (prior to changes).

Therefore, I cannot add or delete any steps to a workflow I created.

This problem only started in the last couple days. I am running Logos 8 on my Macbook Air in case someone needs to know.

This has been fixed in 8.3 SR-3.