SermonAudio guide not working

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This post has 11 Replies | 1 Follower

Posts 23
Plain Joe | Forum Activity | Posted: Thu, Mar 28 2019 3:02 PM

The SermonAudio guide will not list sermons. I have tried many bible references and nothing comes up.

Posts 266
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Fri, Mar 29 2019 8:41 AM

Plain Joe:

The SermonAudio guide will not list sermons. I have tried many bible references and nothing comes up.

Hi Plain Joe,

Thanks for reporting this.  I am filing a case for this issue, so that it can be fixed in a future update.

Please accept my apologies for the inconvenience.

Posts 20
Pastor Park | Forum Activity | Replied: Mon, May 6 2019 2:21 PM

Because this was reported awhile ago, and there still hasn't been a fix. I just wanted to "bump" the thread. It would be nice to have the sermonaudio.com link work in the passage guide once again.

Posts 23
Plain Joe | Forum Activity | Replied: Sat, Jun 29 2019 4:16 AM

Bump

Posts 4
Ralph Gambardella | Forum Activity | Replied: Sat, Jun 29 2019 4:43 AM

It would be great if it gets fixed soon. 

Posts 1810
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Sat, Jun 29 2019 3:56 PM

They rolled out a new API, and we just recently updated to use it. It should be fixed in an upcoming release.

Posts 23
Plain Joe | Forum Activity | Replied: Thu, Aug 22 2019 1:00 PM

Working perfectly.

Thank you

Posts 4
Ralph Gambardella | Forum Activity | Replied: Thu, Aug 22 2019 3:44 PM

Hi Joe,

How did your sermonaudio begin to work? did you have to do something to get it working because mine is still not working?

Posts 266
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Fri, Aug 23 2019 8:13 AM

Ralph Gambardella:

Hi Joe,

How did your sermonaudio begin to work? did you have to do something to get it working because mine is still not working?

Hey Ralph,

I know that your question was actually addressed to a different Joe, but I have a suggestion.

You should not have to do anything extra to get it working, other than keeping current with our latest updates.

Please click on Help (3 dots in vertical line in upper right corner), go to "About Logos Bible Software" and check if you have an option there for "Update Now".  Or try entering "update now" (no quotation marks needed) in the Go bar in the upper left.

Posts 23
Plain Joe | Forum Activity | Replied: Fri, Aug 23 2019 12:03 PM

Hi Ralph

If its me you are referring to no, personally I didn’t do anything. One day it wasn’t working, but the program said resources are ready and the next day it was working. I don’t know what happened, but If yours isn’t working I suspect you need these resources.  

Posts 4
Ralph Gambardella | Forum Activity | Replied: Sat, Aug 24 2019 3:27 PM

Hi Joe,

Thank you for the Reply. I just had an update and it started to work. Perhaps I needed the resources you suggested for it to work.

Thank you all the same.

Blessings

Posts 4
Ralph Gambardella | Forum Activity | Replied: Sat, Aug 24 2019 3:28 PM

Hi Joe,

Thank you there was an update that fixed the problem.

Blessings

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