I have been away from my stateside desktop for a couple of years and when I tried to open my Logos app it would not load. I think that because it has not been updated and since 11/2018 it will not run.
So, I did an uninstall on Windows 10 and deleted the Logos folder on the dedicated drive. Now I am trying to do an install from the Quick Installation onto multiple computers page using Method 2. I have the folders "Data, Documents, User" backed up on an external drive ready to replace the new folders that Logos will install. I am doing a "Custom" install and unchecked the "Automatically Downloaded Updates."
The problem is I have tried multiple times to do this install and every time I get the message that another installation is in progress and I must wait for it to finish. There is no other installation in progress, but I can't get past that dialog. Can someone please help me figure out what is causing the problem so I can reload Logos 8?
Rich Davis:I think that because it has not been updated and since 11/2018 it will not run.
Hindsight 20/20: installing newer Logos 8 should have worked to upgrade older installation => https://www.logos.com/install (installing Logos 7.19 also should have worked with caveat that Logos 7 became unsupported on 28 May 2019)
Before installing Logos 8, recommend purchase of free Logos 8 Basic and/or Verbum 8 Basic Academic also has a Basic => https://www.logos.com/academic-basic
Rich Davis:The problem is I have tried multiple times to do this install and every time I get the message that another installation is in progress and I must wait for it to finish. There is no other installation in progress, but I can't get past that dialog. Can someone please help me figure out what is causing the problem so I can reload Logos 8?
One idea is restart Windows to see if that clears installation in progress.
Keep Smiling
Logos Wiki Logos 9 Beta Free Support
Yes, an in-place upgrade of your original Logos version would have been simpler.
Logos 8.4 and later allows one to install a smaller Library if disk space is an issue, so there have been changes to the installer and the software that have affected the Quick Methods. Method 2 is untried with files from versions older than Logos 8.4, so I would recommend Method 3 as you still have your Resource folder. Be sure to choose the smallest Library option after you sign-in.
Dave===
Windows 10 & Android 8
Rich
Also, I opened my logos folder (recovered from the recycle bin) and clicked on the Application icon. When the dialog box came up to enter my information for my Logos Account, I got the message that Logos could not connect. I have the correct information for my logos account and I am connected to the Internet. I'm beginning to think that a demon does not want me to have Logos on my desktop here in PA!
Rich Davis:Also, I opened my logos folder (recovered from the recycle bin) and clicked on the Application icon.
Start over again i.e uninstall Logos, delete the Logos folder, and use Method 3.
Rich Davis:Hi KS4J, I tried the option that you suggested and downloaded setup for the Logos academics basic. However, I got the same message that another installation is in progress and that I must wait until it finishes. I have rebooted my computer several times to clear any possible installations in progress, but rebooting does not change anything. I still get that message. Do you have any idea how I can get around that?
Since you are trying to install the current supported stable version, recommend remote assistance with Faithlife => https://support.logos.com/hc/en-us/articles/360008543031-Logos-Support-Remote-Assistance
My apologies: been several years since personally encountered/cleared installation in progress on Windows.