Can't uninstall older version

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Posts 4
Doug Rintoul | Forum Activity | Posted: Fri, Aug 9 2019 10:09 AM

I have installed the latest version of Logos. The installation is working but when the installation finished, it tried to uninstall an older version (8.3.4). Unfortunately, the installation files for 8.3.4 are no longer on the computer. Is there a way to do a manual cleanup of 8.3.4?

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Mark Barnes | Forum Activity | Replied: Fri, Aug 9 2019 10:10 AM

Windows or Mac?

Posts 4
Doug Rintoul | Forum Activity | Replied: Fri, Aug 9 2019 10:11 AM

Windows 10

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Mark Barnes | Forum Activity | Replied: Fri, Aug 9 2019 10:18 AM

It shouldn't be possible to have two versions installed at the same time on Windows. What causes you to think that you have got two versions installed?

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NB.Mick | Forum Activity | Replied: Fri, Aug 9 2019 2:49 PM

Doug Rintoul:
I have installed the latest version of Logos.

Doug Rintoul:
when the installation finished, it tried to uninstall an older version

To add to what Mark said: normally every newer version of Logos simply installs over the older - no need to cleanup the old version at all. 

Running Logos 8 latest beta version on Win 10

Posts 4
Doug Rintoul | Forum Activity | Replied: Fri, Aug 9 2019 3:16 PM

Whether it should be possible or not, there are two versions of Logos showing up in the control panel under "Uninstall or change a program". Version 8.3.34 and version 8.6.52 both show as being installed. When I installed 8.6.52, after the installation of 8.6.52 the installer tried to uninstall 8.3.34 but could not find the appropriate installer in AppData\Local\Install\Installers and asked for me to browse for the installer for 8.3.34. I am tempted to edit the registry and remove the entry for installer entry for 8.3.34.

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Dave Hooton | Forum Activity | Replied: Fri, Aug 9 2019 3:37 PM

Doug Rintoul:
I am tempted to edit the registry and remove the entry for installer entry for 8.3.34.

Check that the current registry entry looks like this:-

The Version under the Users key should also be 8.6.0.0052

If Logos 8.6 is working, then remove installer entry for 8.3

Dave
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Windows & Android

Posts 48
Chaoyu-Bian | Forum Activity | Replied: Fri, Aug 9 2019 5:44 PM

How to install older version(e.g 8.2) for macOS? I have 8.6 installed on Mac, but my Mac is older 2012.

thank

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Dave Hooton | Forum Activity | Replied: Fri, Aug 9 2019 10:03 PM

Chaoyu-Bian:

How to install older version(e.g 8.2) for macOS? I have 8.6 installed on Mac, but my Mac is older 2012.

thank

Please start a new thread as this is not related to the current Windows issue. Explain why you want an older version of Logos (if 8.6 is working), and state the version of Mac OS you have.

Dave
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Windows & Android

Posts 4
Doug Rintoul | Forum Activity | Replied: Fri, Aug 9 2019 10:05 PM

Thanks. Will do.

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