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Mike Binks | Forum Activity | Replied: Thu, Aug 29 2019 11:35 PM

Ayrton Sa:
Well, here is a situation where the web app can't help me I'm traveling and there is no free wifi. I expected better from Logos and FaithLife. Im not using an obscure platform - I'm running Windows 10 on a PC. This should not be difficult to reproduce and fix. Please help. Thanks.

Ayrton

Your problem may not the the same as Bootjack's. Now the techs have reproduced that on their systems and are no doubt working on the fix Bootjack's problem may be solved but your's remain.

May I suggest that you

1. Contact customer services directly (I use Skype as I am not in the US).\

2. Start a new thread giving details of your problem, your system, and posting logs gathered just after an instance of the problem.

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