CRASH:Settings Bible Word Study

Logos 8.8 beta 3 Mac OS 10.14.6

Opened Bible Word Study from the right click menu—ἄστοργος in 2 Timothy 3:3. Clicked Settings in the Translation section to change the displayed translation from NKJV. Selected ESV from the dropdown menu. Logos immediately disappeared from the screen to be replaced by the Apple Crash Dialog.

2727.Apple Crash.rtf

7317.LogosLogs.jackcav.20190916-092748.zip

Restarted Logos, returned to the same layout and tried again—Same result—CRASH.

Reopened Logos to blank layout. Opened UBS5 to 2 Timothy 3, right clicked on ἄστοργος and opened BWS. Clicked settings in the translation section. Selected CSB from the dropdown. No crash. Tried again—this time selected ESV—CRASH.

RESTARTED AGAIN—BWS opened with CSB selected in the Translation section. Now, the Settings menu is non-accessible—The dropdown will not appear.

Archived sample logs with the very helpful Logging Utility—Thank you Logos for that 

7317.LogosLogs.jackcav.20190916-094543.zip

Archived logs

5824.LogosLogs.jackcav.20190916-094521.zip

Restarted Logos again. Settings menu now works; however, the above crash occurs regularly—ESV, NKJV, LEB. At this point I give up [:P]

Comments

  • Mike Binks
    Mike Binks MVP Posts: 7,436

    I can do that crash too Jack, following your steps.

    Goes really quickly doesn't it?

    Seems not to be a problem in the stable version.

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    We have a bug report for this crash. Thanks for reporting it, I've added this thread to the case.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Logos 8.8 beta 3 Mac OS 10.14.6

    Opened Bible Word Study from the right click menu—ἄστοργος in 2 Timothy 3:3. Clicked Settings in the Translation section to change the displayed translation from NKJV. Selected ESV from the dropdown menu. Logos immediately disappeared from the screen to be replaced by the Apple Crash Dialog.

    2727.Apple Crash.rtf

    7317.LogosLogs.jackcav.20190916-092748.zip

    Restarted Logos, returned to the same layout and tried again—Same result—CRASH.

    Reopened Logos to blank layout. Opened UBS5 to 2 Timothy 3, right clicked on ἄστοργος and opened BWS. Clicked settings in the translation section. Selected CSB from the dropdown. No crash. Tried again—this time selected ESV—CRASH.

    RESTARTED AGAIN—BWS opened with CSB selected in the Translation section. Now, the Settings menu is non-accessible—The dropdown will not appear.

    Archived sample logs with the very helpful Logging Utility—Thank you Logos for that 

    7317.LogosLogs.jackcav.20190916-094543.zip

    Archived logs

    5824.LogosLogs.jackcav.20190916-094521.zip

    Restarted Logos again. Settings menu now works; however, the above crash occurs regularly—ESV, NKJV, LEB. At this point I give up Stick out tongue

    This has been fixed in 8.8 RC 1.