initial download stuck on "everything"

I support a group of Bible translators in east Africa using Logos in a limited bandwidth location. Under Logos 7, we followed a procedure for new installs which involves copying a portion of the install tree from another user and canceling the initial download. The procedure is documented at https://wiki.logos.com/quick_installation_onto_multiple_computers.

Now, under Logos 8 I am faced with an initial download screen at startup that is supposed to allow me to choose what resources to download (minimal/recommended/everything). Unfortunately, the menu button in unresponsive and there seems to be no way to choose anything but "Everything".

Is there a way to bypass this screen or get it to work properly?

Thanks,

Steve Pence

IT Support

SIL Tanzania

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Comments

IT Mbeya

Sorry, neglected to mention we are on W10 1903. The Logos 8 installer was downloaded today, but since I can't get passed the start screen, I can't report you'all the exact Logos version.

Steve

Joe McCune (Faithlife)

The option to selectively download is not available to all users. It is only available to those who have upgraded to any Logos 8 Collection that does not have "Basic" as part of its name. This facility has only been added quite recently.

However, once you have downloaded "Everything", you are then free to hide resources, and they will be deleted from your hard drive. This article explains how to hide resources.

Dave Hooton

However, once you have downloaded "Everything", you are then free to hide resources, and they will be deleted from your hard drive.

This is not a satisfactory solution if Mbeya still has too many resources for the limited bandwidth (and not necessarily limited drive space). Why has this restriction been applied? Why does it now require users to purchase a non-"Basic" Logos 8 Collection? What qualifies as a "Collection"?

IT Mbeya

Hi Jo,

If there was no way to avoid the initial download of all resources, there would be no point whatever of having a posted procedure on the Logos wiki telling us in great detail how to copy resources from other installs in order to save bandwidth. The article specifically says that it has been updated for 8.4 and cloud resources. Unfortunately, the article doesn't mention this "new" screen and how to deal with it.

I think we need to hear from the Logos people who wrote the article.

Steve

MJ. Smith

I think we need to hear from the Logos people who wrote the article.

The wiki is written by users just as the forums are primarily responded to by users. Joe, who responded above, is a Faithlife employee as you can tell by the icon below his picture.

Joe McCune (Faithlife)

This is not a satisfactory solution if Mbeya still has too many resources for the limited bandwidth (and not necessarily limited drive space). Why has this restriction been applied? Why does it now require users to purchase a non-"Basic" Logos 8 Collection? What qualifies as a "Collection"?

Hi Dave,

Any Logos 8 Basic base pack collection qualifies. We do not consider the Logos 8 Basic to be a base package, and we have more than one version of the Basic. So I just wanted to make it clear that ordering any version of the Logos 8 Basic does not give the option for selective downloading. Sorry if my attempt to clarify that was actually confusing.

Until very recently, this option was not available to anyone. Having lived for some time in a country with poor bandwidth, I can appreciate that it can be frustrating not to be able to use it. I do apologize for the inconvenience.

Dave Hooton

If there was no way to avoid the initial download of all resources, there would be no point whatever of having a posted procedure on the Logos wiki telling us in great detail how to copy resources from other installs in order to save bandwidth. The article specifically says that it has been updated for 8.4 and cloud resources. Unfortunately, the article doesn't mention this "new" screen and how to deal with it.

That is written by me for Windows users. I just tried Method 3 and it works with v8.9 beta just as described 4 months ago for v8.5 (presumably because I have a Logos 8 package other than Basic). So, if you have the disk space for all resources (Everything), click the Start Download button, but close the window as soon as the actual download starts at Step 2 (in the window), then scan the resources from the other user's installation. This avoids the bandwidth problem.