CRASH: Opening Concordance Tool

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Jack Caviness | Forum Activity | Posted: Thu, Nov 14 2019 7:45 AM

Logos 8.9.0 Mac OS 10.15.1

Found Concordance on the Tools menu and clicked in it with the Shift key down. Logos immediately disappeared from the screen.

2450.Apple Crash Concordance.rtf

AGAIN without the Shift key

AND AGAIN—Blank layout, no Shift 100% repeatable

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MJ. Smith | Forum Activity | Replied: Mon, Nov 25 2019 12:14 AM

III Bump

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Philana R. Crouch | Forum Activity | Replied: Mon, Nov 25 2019 10:36 AM

Hi Jack,

I'm not able to reproduce this crash. We think it might be a corrupt BK Knowledge Database. Could you delete your folder /Users/LocalUser/Library/Application Support/Logos4/Data/YourAccount/ResourceManager/BibleKnowledgebase. Let me know if the crash stops after everything rebuilds.

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I disagree with the above diagnosis and suspect there is a problem generating a Concordance for the last resource you selected.

You may be able to suppress the crash by deleting the following folder:

/Users/jackcav/Library/Application Support/Logos4/Data/fwu3dehb.5cn/Concordance/

You may also have to quickly change the last selected resource when the Concordance Panel opens, to something "safe". The ESV may be a "safe" choice.

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Jack Caviness | Forum Activity | Replied: Tue, Nov 26 2019 6:42 AM

Thanks to MJ for bumping the post

Bradley, you recommendation seems to have fixed the problem. Can't remember why I wanted that particular concordance (NAC Hebrews, Works Cited), but it now compiles without incident.

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