CRASH: Opening Concordance Tool

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Jack Caviness | Forum Activity | Posted: Thu, Nov 14 2019 7:45 AM

Logos 8.9.0 Mac OS 10.15.1

Found Concordance on the Tools menu and clicked in it with the Shift key down. Logos immediately disappeared from the screen.

2450.Apple Crash Concordance.rtf

5076.Concordance.LogosLogs.jackcav.20191114-104040.zip

AGAIN without the Shift key

AND AGAIN—Blank layout, no Shift 100% repeatable

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MJ. Smith | Forum Activity | Replied: Mon, Nov 25 2019 12:14 AM

III Bump

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Nov 25 2019 10:36 AM

Hi Jack,

I'm not able to reproduce this crash. We think it might be a corrupt BK Knowledge Database. Could you delete your folder /Users/LocalUser/Library/Application Support/Logos4/Data/YourAccount/ResourceManager/BibleKnowledgebase. Let me know if the crash stops after everything rebuilds.

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LogosEmployee

I disagree with the above diagnosis and suspect there is a problem generating a Concordance for the last resource you selected.

You may be able to suppress the crash by deleting the following folder:

/Users/jackcav/Library/Application Support/Logos4/Data/fwu3dehb.5cn/Concordance/

You may also have to quickly change the last selected resource when the Concordance Panel opens, to something "safe". The ESV may be a "safe" choice.

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Jack Caviness | Forum Activity | Replied: Tue, Nov 26 2019 6:42 AM

Thanks to MJ for bumping the post

Bradley, you recommendation seems to have fixed the problem. Can't remember why I wanted that particular concordance (NAC Hebrews, Works Cited), but it now compiles without incident.

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