A Parent's Guide to 12 Days of Christmas - Crashing Logos 8

Noel Bomar
Noel Bomar Member Posts: 39
edited November 21 in English Forum

Just downloaded this book.  Every time I attempt to open it, Logos crashes.

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Comments

  • David Thomas
    David Thomas Member Posts: 3,258 ✭✭✭

    Every time I attempt to open it, Logos crashes.

    I have replicated this problem. Faithlife, please fix!

    Making Disciples! Logos Ecosystem = LogosMax on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone & iPad mini, Proclaim (Proclaim Remote on Fire Tablet).

  • Michael Mayer
    Michael Mayer Member Posts: 2

    I also have the same issue. I am on a Mac running MacOS Catalina. Here is the crash thread:

    Application Specific Information:
    Crashing on exception: System.NullReferenceException: Object reference not set to an instance of an object
      at LDLS4.Panels.ResourcePanel.TableOfContentsModel.SetCurrentContentsEntry (Libronix.DigitalLibrary.ResourceContentsEntry entry, System.Collections.Generic.IReadOnlyList`1[T] filterTextRanges) [0x00130] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/TableOfContentsModel.cs:104
      at LDLS4.Panels.ResourcePanel.TableOfContentsModel.SetCurrentContentsEntry (Libronix.DigitalLibrary.ResourceContentsEntry entry) [0x00000] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/TableOfContentsModel.cs:52
      at LDLS4.Panels.ResourcePanel.ContentsResourceViewComponent.OnCreateDisplay () [0x00080] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ContentsResourceViewComponent.cs:107
      at LDLS4.Panels.ResourcePanel.ResourceViewModel+<>c.<OnCreateDisplay>b__139_0 (LDLS4.Panels.ResourcePanel.IResourceViewComponent x) [0x00000] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourceViewModel.cs:1046
      at LDLS4.Panels.ResourcePanel.ResourceViewComponentProvider+<>c__DisplayClass2_0.<ExecuteActionOnAllComponents>b__0 (LDLS4.Panels.ResourcePanel.LazyIResourceViewComponent x) [0x00000] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourceViewComponentProvider.cs:28
      at Libronix.Utility.EnumerableUtility.ForEach[T] (System.Collections.Generic.IEnumerable`1[T] seq, System.Action`1[T] fn) [0x00010] in <cdec5422a3e1410980755fe41bd7ca24>:0
      at LDLS4.Panels.ResourcePanel.ResourceViewComponentProvider.ExecuteActionOnAllComponents (System.Action`1[T] action) [0x0000d] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourceViewComponentProvider.cs:26
      at LDLS4.Panels.ResourcePanel.ResourceViewModel.OnCreateDisplay () [0x00143] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourceViewModel.cs:1046
      at LDLS4.Panels.ResourcePanel.ResourceViewModel.CreateDisplay () [0x0029b] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourceViewModel.cs:998
      at LDLS4.Panels.ResourcePanel.ResourceViewModel.CreateDisplayIfNecessary () [0x0003e] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourceViewModel.cs:830
      at LDLS4.Panels.ResourcePanel.ResourceViewModel.InitializeAllState () [0x0000d] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourceViewModel.cs:791
      at LDLS4.Panels.ResourcePanel.ResourcePanelViewModel.ConnectToHost () [0x0003e] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourcePanelViewModel.cs:221
      at LDLS4.Panels.ResourcePanel.ResourcePanelViewModel.set_ResourceViewModel (LDLS4.Panels.ResourcePanel.ResourceViewModel value) [0x0007a] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourcePanelViewModel.cs:195
      at LDLS4.Panels.ResourcePanel.ResourcePanelViewModel+<>c__DisplayClass126_0.<UpdateResourceViewModels>b__1 (System.String resourceId) [0x0007d] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourcePanelViewModel.cs:1135
      at System.Linq.Enumerable+SelectIListIterator`2[TSource,TResult].ToList () [0x0002a] in <d430fc3aba8d4a04b76328ce7bacdbc0>:0
      at System.Linq.Enumerable.ToList[TSource] (System.Collections.Generic.IEnumerable`1[T] source) [0x0001f] in <d430fc3aba8d4a04b76328ce7bacdbc0>:0
      at Libronix.Utility.EnumerableUtility.ToReadOnlyCollection[T] (System.Collections.Generic.IEnumerable`1[T] seq) [0x00014] in <cdec5422a3e1410980755fe41bd7ca24>:0
      at LDLS4.Panels.ResourcePanel.ResourcePanelViewModel.UpdateResourceViewModels (System.Collections.ObjectModel.ReadOnlyCollection`1[T] newResourceIds) [0x00081] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourcePanelViewModel.cs:1129
      at LDLS4.Panels.ResourcePanel.ResourcePanelViewModel.CreateResourceViewModelsWhenReady (System.Boolean forceUpdate) [0x00098] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourcePanelViewModel.cs:1050
      at LDLS4.Panels.ResourcePanel.ResourcePanelViewModel.ApplySettingsWhenReady (LDLS4.PanelViewSettings settings, LDLS4.PanelViewSettingsPurpose purpose) [0x00004] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/ResourcePanel/ResourcePanelViewModel.cs:425
      at LDLS4.PanelViewModel.MakeReady () [0x0005b] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/PanelViewModel.cs:1466
      at LDLS4.PanelViewModel.OnVisible () [0x00006] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/PanelViewModel.cs:1724
      at Libronix.Utility.ViewModels.TiledFramePanel.SetIsVisible (System.Boolean bIsVisible) [0x0001b] in <20936b23c39e4bd594f30d2c119f96c9>:0
      at Libronix.Utility.ViewModels.TiledFramePanelSource.SetVisiblePanelIds (System.Collections.Generic.IEnumerable`1[T] seqPanelIds) [0x0002f] in <20936b23c39e4bd594f30d2c119f96c9>:0
      at LDLS4.OurApp.UpdateVisiblePanels () [0x00104] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Macintosh/OurApp.cs:380
      at LDLS4.OurTiledFrameImpl.TiledFrameTabControl_SelectionChanged (System.Object sender, System.EventArgs e) [0x00000] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/OurTiledFrameImpl.cs:102
      at Libronix.Utility.EventHandlerUtility.Raise (System.EventHandler eventHandler, System.Object sender) [0x00003] in <cdec5422a3e1410980755fe41bd7ca24>:0
      at LDLS4.Macintosh.MacTiledFrameTabControl.set_SelectedIndex (System.Int32 value) [0x00035] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Macintosh/MacTiledFrameTabControl.cs:106
      at Libronix.Utility.ViewModels.TiledFrameGridImpl.UpdateSelectedTabItems () [0x00110] in <20936b23c39e4bd594f30d2c119f96c9>:0
      at Libronix.Utility.ViewModels.TiledFrameGridImpl.LayoutChanged (Libronix.Utility.ViewModels.TiledFrameLayout layoutOld) [0x005e9] in <20936b23c39e4bd594f30d2c119f96c9>:0
      at Libronix.Utility.ViewModels.TiledFrameGridImpl.set_Layout (Libronix.Utility.ViewModels.TiledFrameLayout value) [0x0001c] in <20936b23c39e4bd594f30d2c119f96c9>:0
      at LDLS4.Macintosh.MacTiledFrameGrid.set_Layout (Libronix.Utility.ViewModels.TiledFrameLayout value) [0x00000] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Macintosh/MacTiledFrameGrid.cs:38
      at Libronix.Utility.ViewModels.TiledFrameImpl.LayoutChanged () [0x00016] in <20936b23c39e4bd594f30d2c119f96c9>:0
      at Libronix.Utility.ViewModels.TiledFrameImpl.set_Layout (Libronix.Utility.ViewModels.TiledFrameLayout value) [0x00015] in <20936b23c39e4bd594f30d2c119f96c9>:0
      at LDLS4.Macintosh.MacTiledFrame.set_Layout (Libronix.Utility.ViewModels.TiledFrameLayout value) [0x00014] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Macintosh/MacTiledFrame.cs:45
      at LDLS4.Macintosh.MainWindowHelper.AppModel_LayoutChanging (System.Object sender, System.EventArgs e) [0x0009d] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Macintosh/MainWindowHelper.cs:162
      at Libronix.Utility.EventHandlerUtility.Raise (System.EventHandler eventHandler, System.Object sender) [0x00003] in <cdec5422a3e1410980755fe41bd7ca24>:0
      at LDLS4.AppModel.ProcessAppliedLayoutSnapshot (LDLS4.Layouts.LayoutSnapshot snapshot) [0x00006] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/AppModel.cs:7482
      at LDLS4.AppModel.PanelSource_LayoutManipulated (System.Object sender, System.EventArgs e) [0x0001f] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/AppModel.cs:7765
      at (wrapper delegate-invoke) <Module>.invoke_void_object_EventArgs(object,System.EventArgs)
      at Libronix.Utility.EventHandlerUtility.Raise (System.EventHandler eventHandler, System.Object sender) [0x00003] in <cdec5422a3e1410980755fe41bd7ca24>:0
      at Libronix.Utility.ViewModels.TiledFramePanelSource.<StartLayoutTransaction>b__13_0 () [0x00065] in <20936b23c39e4bd594f30d2c119f96c9>:0
      at Libronix.Utility.Scope.Dispose () [0x00008] in <cdec5422a3e1410980755fe41bd7ca24>:0
      at LDLS4.Panels.MyLibraryPanel.MyLibraryViewModel.OpenSpecific (System.Collections.Generic.IList`1[T] listRecordIds) [0x00056] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Stable/DigitalLibrary/src/LDLS4/Panels/MyLibraryPanel/MyLibraryViewModel.cs:379
      at Bootstrap.MyLibraryViewModelHelpers.OpenSpecific (LDLS4.Panels.MyLibraryPanel.MyLibraryViewModel self, System.Collections.Generic.IList`1[T] listRecordIds) [0x00000] in <d30f0b71ad134b3181024e38d4494ca7>:0
      at (wrapper native-to-managed) Bootstrap.MyLibraryViewModelHelpers.OpenSpecific(LDLS4.Panels.MyLibraryPanel.MyLibraryViewModel,System.Collections.Generic.IList`1<long>,System.Exception&)
    abort() called

  • Kyle G. Anderson
    Kyle G. Anderson Member, Logos Employee Posts: 2,218

    Thanks. We're aware of this and we have a fix that we'll be able to push out.

  • Kyle G. Anderson
    Kyle G. Anderson Member, Logos Employee Posts: 2,218

    We just pushed out an update to this resource that fixed the crash.

  • Noel Bomar
    Noel Bomar Member Posts: 39
  • Rev. Kevin Obermeyer
    Rev. Kevin Obermeyer Member Posts: 31 ✭✭

    Is there a fix for the mobile app? Still seems messed up. Thank you!

  • Wei Qiang
    Wei Qiang Member Posts: 308 ✭✭

    We just pushed out an update to this resource that fixed the crash.

    Kyle G. Anderson 

    Any update for mobile app also?

  • Simon’s Brother
    Simon’s Brother Member Posts: 6,816 ✭✭✭

    Did you download it to mobile? If so you might need to delete it. Worth a try till FL is able to answer.

  • Wei Qiang
    Wei Qiang Member Posts: 308 ✭✭

    Did you download it to mobile? If so you might need to delete it. Worth a try till FL is able to answer.

    Yes, deleted but still the same. [^o)]

  • Armin
    Armin Member Posts: 1,504 ✭✭✭

    This resource also crashes Logos each time I try to open it:

    Ayris, A., Avery, B., & Saltares, J. (2011). Esther. Leesburg, FL: Kingstone Media.

    Redownloading it has not fixed the issue.

  • Kyle G. Anderson
    Kyle G. Anderson Member, Logos Employee Posts: 2,218

    I'm sorry. I should have mentioned earlier. The update won't be available on mobile until this afternoon. It has to do with when we shipped the resource update and how back-end indexing works.

  • Kyle G. Anderson
    Kyle G. Anderson Member, Logos Employee Posts: 2,218

    Armin said:

    This resource also crashes Logos each time I try to open it:

    Ayris, A., Avery, B., & Saltares, J. (2011). Esther. Leesburg, FL: Kingstone Media.

    Redownloading it has not fixed the issue.

    Thanks. We'll look into it.

  • Armin
    Armin Member Posts: 1,504 ✭✭✭

    Hi Kayle,

    Many thanks. I just noticed that some other resources by Ayris also crash Logos. I use the current Beta on MacOS.

  • Kyle G. Anderson
    Kyle G. Anderson Member, Logos Employee Posts: 2,218

    Armin said:

    Hi Kayle,

    Many thanks. I just noticed that some other resources by Ayris also crash Logos. I use the current Beta on MacOS.

    Thanks. We know the cause and will be doing a mass update of offending resources.

  • Rev. Kevin Obermeyer
    Rev. Kevin Obermeyer Member Posts: 31 ✭✭

    Thank you, mobile was working properly as of an hour ago!

  • Rev. Kevin Obermeyer
    Rev. Kevin Obermeyer Member Posts: 31 ✭✭

    For what it’s worth, there are still some formatting issues with word wrapping not happening in some places, so you can’t read that particular line at all in mobile and can only read it in full screen on desktop. For example, the first entry where it starts “FIIIIIIVE GOOOOLDEN RIIIIIIINGS! Oh wait, just kidding. Thankfully, that’s not the...” doesn’t wrap at about that point. But thank you again for all your work!