CRASH 8.10 running in the background

Logos 8.10 Mac OS 10.15.2

Reading the forum on Safari with Logos running in the background. Logos suddenly disappeared from the screen, and a few second later the Apple Crash dialog appeared.

2313.Apple Crash.rtf

Forum software would not load Logos log archive from either Safari or Chrome

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Jerry Bush

Same here. Automatic update to 8.10 this morning. Same config as Jack.

Repeated crashes. It opens for a few seconds and then closes and I get the Mac dialog.

Totally unusable on sermon-prep day. Yay for me.

Philana R. Crouch

https://community.logos.com/discussion/comment/1080891#Comment_1080891

Same here. Automatic update to 8.10 this morning. Same config as Jack.

Repeated crashes. It opens for a few seconds and then closes and I get the Mac dialog.

Totally unusable on sermon-prep day. Yay for me.

Jerry,

I think your crash is different than Jack's. We do have a case for your issue and we will get an SR out as soon as we can.

Philana R. Crouch

Logos 8.10 Mac OS 10.15.2

Reading the forum on Safari with Logos running in the background. Logos suddenly disappeared from the screen, and a few second later the Apple Crash dialog appeared.

2313.Apple Crash.rtf

Forum software would not load Logos log archive from either Safari or Chrome

Jack,

Can you reproduce the crash and try to get logs? If not can you try to send them to me via Faithlife Messages? I believe you can attach files.

Jerry Bush

https://community.logos.com/discussion/comment/1080917#Comment_1080917

Jerry,

I think your crash is different than Jack's. We do have a case for your issue and we will get an SR out as soon as we can.

>>>>>>>

Thanks very much Philana! I appreciate your attention to this.

Merry Christmas... Jerry

Jack Caviness

https://community.logos.com/discussion/comment/1080918#Comment_1080918

Can you reproduce the crash and try to get logs?

Sorry Philana. I carelessly deleted those files, and Time Machine did not complete a backup during the short time the file was on my desktop. If/When it happens again, I will make sure you get a copy.

Jerry Bush

https://community.logos.com/discussion/comment/1080917#Comment_1080917

Philana, do you need my logs?

Jerry

Philana R. Crouch

https://community.logos.com/discussion/comment/1080933#Comment_1080933

Philana, do you need my logs?

Jerry

No,

We figured out how to reproduce this bug.

JC54

https://community.logos.com/discussion/comment/1080938#Comment_1080938

We figured out how to reproduce this bug.

I feel like I have the same trouble. But how will I even be able to download a SR, when Logos is just on screen for a few sec?

Jerry Bush

https://community.logos.com/discussion/comment/1080944#Comment_1080944

We figured out how to reproduce this bug.

I feel like I have the same trouble. But how will I even be able to download a SR, when Logos is just on screen for a few sec?

I wonder the same thing. But I know they will get it figured out soon.

Any guess on a timeline, Philana?

I know this is frustrating for you Logos folks too.

Philana R. Crouch

https://community.logos.com/discussion/comment/1080949#Comment_1080949

We figured out how to reproduce this bug.

I feel like I have the same trouble. But how will I even be able to download a SR, when Logos is just on screen for a few sec?

I wonder the same thing. But I know they will get it figured out soon.

Any guess on a timeline, Philana?

I know this is frustrating for you Logos folks too.

I'm waiting on the fix from the developers. You should be able to click on the Download link in the forum post announcing that its shipped and install directly over your current installation.

Jerry Bush

https://community.logos.com/discussion/comment/1080965#Comment_1080965

We figured out how to reproduce this bug.

I feel like I have the same trouble. But how will I even be able to download a SR, when Logos is just on screen for a few sec?

I wonder the same thing. But I know they will get it figured out soon.

Any guess on a timeline, Philana?

I know this is frustrating for you Logos folks too.

I'm waiting on the fix from the developers. You should be able to click on the Download link in the forum post announcing that its shipped and install directly over your current installation.

Philana, do you mean now or when the fix is completed?

Jerry

Philana R. Crouch

https://community.logos.com/discussion/comment/1080982#Comment_1080982

Philana, do you mean now or when the fix is completed?

Jerry

Hi Jerry,

Once I ship the release, there will be an annoucement in the Logos 8 forum, and a link will be available to download the installer.

Philana R. Crouch

https://community.logos.com/discussion/comment/1080891#Comment_1080891

Same here. Automatic update to 8.10 this morning. Same config as Jack.

Repeated crashes. It opens for a few seconds and then closes and I get the Mac dialog.

Totally unusable on sermon-prep day. Yay for me.

This has been fixed in 8.10 SR-1.

Jerry Bush

https://community.logos.com/discussion/comment/1080985#Comment_1080985

Philana, do you mean now or when the fix is completed?

Jerry

Hi Jerry,

Once I ship the release, there will be an annoucement in the Logos 8 forum, and a link will be available to download the installer.

Philana - I did what you said (installed over my current) and everything is looking good now!

Thank you. Although I have had various issues in my 20+ years of using Logos, I've never had one this big.

I appreciate your attention. Back to study!

Merry Christmas to you and your family,

Jerry