MacOS and Graphing search results

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Karl Fritz Jr. | Forum Activity | Posted: Wed, Jan 22 2020 9:55 AM

Couldn’t find another post on this, but I’m sure there’s one out there—something seems wrong with the scaling of graphed search results in Mac? Maybe I’m missing something? i can’t ever get it to fit the window. But it always works fine on my windows laptop.

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Fred Chapman | Forum Activity | Replied: Wed, Jan 22 2020 12:57 PM

I just tried this on my MacBook Air and cannot duplicate the problem. I don't recall an issue on my iMac either.

Can you post a screen shot of what you are seeing?

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Levi Durfey | Forum Activity | Replied: Wed, Jan 22 2020 1:10 PM

I am on macOS 10.15.2 (Logos 8.11 beta 3).

I am seeing problems with the Bar Chart and the Column Chart:

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Karl Fritz Jr. | Forum Activity | Replied: Wed, Jan 22 2020 3:09 PM

Yes, those are the exact issues I’m seeing. Thanks Levi.

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Fred Chapman | Forum Activity | Replied: Wed, Jan 22 2020 3:40 PM

I can't reproduce on my Macbook. Levi, is this something that started with the latest beta? 

Perhaps it has something to do with screen resolution settings

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John Fidel | Forum Activity | Replied: Wed, Jan 22 2020 3:50 PM

 It has been around a long time. I think if all resolutions are at 100% it works. Been reported maybe fix and now

broken. 

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LimJK | Forum Activity | Replied: Wed, Jan 22 2020 3:50 PM

Hi Karl,

I am running Logos Bible Software 8.10 SR-2 8.10.0.0034, my Mac environment is in my signature below.

It seems to the working for me, you might want to take a look at the thread here to see if it is relevant: https://community.logos.com/forums/t/187786.aspx  

Below are my screen shots, note the scroll bar. Hope your find a solution that works for you.

Edit: Confirm what John Fidel said. My content and program scaling was 100%. I changed program scaling to 90% I get beach ball, freeze and I have to Force quit.

JK

MacBookPro Retina 15" Mid 2014 2.5GHz RAM:16GB SSD:512GB macOS Catalina 10.15.2 | iPhone Xs Max iOS 13.3

Posts 66
Karl Fritz Jr. | Forum Activity | Replied: Wed, Jan 22 2020 4:31 PM

Hi LimJK, thanks.  I too was able to resolve the issue at 100% content scaling.  My program scaling was always at 100%, but i had content scaling at 120%.  This doesn't seem right that it behaves this way.  I'll have to check the various scaling on my Windows laptop later.

But, it's also strange that at 120% content scaling, it's not merely that i don't have a scroll bar, but the actual graphical content is missing! see this screen shot, and look at the right area closely.  I had to hold the scroll in that awkward position to grab that shot:

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