How long does a new installation take

Page 1 of 1 (8 items)
This post has 7 Replies | 0 Followers

Posts 22
Perk | Forum Activity | Posted: Fri, Feb 14 2020 7:23 AM

The install has been running for 11 hours. Still in Step 1 "Preparing to download resources".

7900+  resources, Access via web page looks normal.

Windows 10

Installing to SSD

70-100 Mbps download speeds

Dell xps 8920 i7 processors.

Was hoping it would install while I was sleeping. If it's going to be much longer will take a look at the install methods on the wiki.

Thanks,

Gerald

Posts 470
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Fri, Feb 14 2020 8:46 AM

Perk:

The install has been running for 11 hours. Still in Step 1 "Preparing to download resources".

7900+  resources, Access via web page looks normal.

Windows 10

Installing to SSD

70-100 Mbps download speeds

Dell xps 8920 i7 processors.

Was hoping it would install while I was sleeping. If it's going to be much longer will take a look at the install methods on the wiki.

Hi Perk,

If you have not already done so, please download the latest version of Logos from https://www.logos.com/get-started instead of relying on a USB or a installation file that was downloaded more than a week ago.  You would first need to close Logos before using this newer installation file.

It sounds like this might somehow have gotten stuck.  What happens if you simply restart the computer and then open Logos?

Posts 22
Perk | Forum Activity | Replied: Fri, Feb 14 2020 10:10 AM

It finished after about 14 hours. I did reinstall the software from a link on logos.com. not sure if it was it was the link in your reply.

There is a discrepancy in resource count between the web version library view (7916 resources) and the desktop library view (6846).

Thanks,

Gerald

Posts 28230
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Feb 14 2020 11:36 AM

There will always be a discrepancy between desktop, web, and mobile. However, the number does sound particularly high. Can you give a screenshot of your desktop library with the “devices” facet showing?

OSX & iOS | Logs |  Install

Posts 22
Perk | Forum Activity | Replied: Fri, Feb 14 2020 12:13 PM

The discrepancy is related to hidden resources. The web app includes them in the library view, the desktop doesn't. I tried to post a screenshot but for some reason it won't paste.

Gerald

Posts 28230
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Feb 14 2020 6:47 PM

Did you know the reason already or just discover it? It sounded like you were trying to report a problem. Is everything ok now? 

OSX & iOS | Logs |  Install

Posts 22
Perk | Forum Activity | Replied: Fri, Feb 14 2020 7:31 PM

I just discovered this. I noticed that some of the resources I had hidden (Latin and Greek texts) show up in the web app but not in the desktop app.

Posts 28230
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Feb 15 2020 3:01 PM

Good to know!

OSX & iOS | Logs |  Install

Page 1 of 1 (8 items) | RSS