Question About Clippings

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Posts 253
Graham Owen | Forum Activity | Posted: Sat, Mar 14 2020 4:41 AM

I just noticed something about clippings and wanted to validate that my understanding is correct.

I created a clippings file with a few excerpts from one of the courses that I had temporary access to as part of my subscription.

Today I went to sue them to finish a study that I had started and found the clippings file was empty.

I'm guessing that the clippings have gone because the license has expired.

Has any one experienced this behaviour?

Posts 3053
Doc B | Forum Activity | Replied: Sat, Mar 14 2020 9:14 AM

Graham Owen:
Today I went to sue them

That's funny.

Graham Owen:
I'm guessing that the clippings have gone because the license has expired.

That'd be my guess as well.  I hadn't thought about that issue. This is one of the reasons I ranted against "Logos Now" and whatever else they called it when it rolled out. Welcome to the world of rented resources. Sad

My thanks to the various MVPs. Without them Logos would have died early. They were the only real help available.

Faithlife Corp. owes the MVPs free resources for life.

Posts 26682
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Mar 15 2020 8:54 AM

Graham Owen:

Today I went to sue them to finish a study that I had started and found the clippings file was empty.

I'm guessing that the clippings have gone because the license has expired

That isn't my understanding, but did you have any Notes with the clippings, as these are personal?

Dave
===

Windows 10 & Android 8

Posts 253
Graham Owen | Forum Activity | Replied: Sun, Mar 15 2020 9:45 AM

Doc B:

Graham Owen:
Today I went to sue them

That's funny.

Typos can be such fun...

Posts 253
Graham Owen | Forum Activity | Replied: Sun, Mar 15 2020 10:09 AM

Dave Hooton:

Graham Owen:

Today I went to sue them to finish a study that I had started and found the clippings file was empty.

I'm guessing that the clippings have gone because the license has expired

That isn't my understanding, but did you have any Notes with the clippings, as these are personal?

I can't find a note that I took, TBH I can't remember if I did create a note from the text. Be interested to know if either does or should work.

Posts 26682
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Mar 15 2020 4:47 PM

Graham Owen:
I can't remember if I did create a note from the text.

I meant Notes that you can add to the Clipping, but notes you created in the Notes Tool should also be preserved.

You might want to take this up with Customer Support (and let us know!).

Dave
===

Windows 10 & Android 8

Posts 253
Graham Owen | Forum Activity | Replied: Mon, Mar 16 2020 1:09 PM

Dave Hooton:

Graham Owen:
I can't remember if I did create a note from the text.

I meant Notes that you can add to the Clipping, but notes you created in the Notes Tool should also be preserved.

You might want to take this up with Customer Support (and let us know!).

Understood what you meant Dave, I will explore this further and kept you know if I find out anything.

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