Training Video Not Working

Kevin A
Kevin A Member Posts: 1,060 ✭✭✭
edited November 2024 in English Forum

Hi,

I just went to watch the 'Emphasize Active References' video on this page but whilst the audio is working, it is just showing the blue title screen for the whole length of the video, unlike the other videos in that section that show a visual walkthrough accompanying the audio.

It is also not working (audio but just black screen) at https://faithlifetv.com/media/719457

Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 33,275

    Kevin said:

    I just went to watch the 'Emphasize Active References' video on this page but whilst the audio is working, it is just showing the blue title screen for the whole length of the video, unlike the other videos in that section that show a visual walkthrough accompanying the audio.

    Is it still not working for you?

    I’ve just tried it on my iPad and it worked fine

  • Kevin A
    Kevin A Member Posts: 1,060 ✭✭✭
    https://community.logos.com/discussion/comment/1093142#Comment_1093142

    Thanks Graham, I never checked my pad but it is also working on there, I will dig a little deeper on desktop possible codec issue.

    Cheers

    Update - Works fine in Chrome but not in Firefox 74.0 on either Linux or Windows Desktop 

    One more to check but Mrs on watching something at the moment will check later.

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