Training Video Not Working

Hi,

I just went to watch the 'Emphasize Active References' video on this page but whilst the audio is working, it is just showing the blue title screen for the whole length of the video, unlike the other videos in that section that show a visual walkthrough accompanying the audio.

It is also not working (audio but just black screen) at https://faithlifetv.com/media/719457

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Graham Criddle

I just went to watch the 'Emphasize Active References' video on this page but whilst the audio is working, it is just showing the blue title screen for the whole length of the video, unlike the other videos in that section that show a visual walkthrough accompanying the audio.

Is it still not working for you?

I’ve just tried it on my iPad and it worked fine

Kevin A

https://community.logos.com/discussion/comment/1093142#Comment_1093142

Thanks Graham, I never checked my pad but it is also working on there, I will dig a little deeper on desktop possible codec issue.

Cheers

Update - Works fine in Chrome but not in Firefox 74.0 on either Linux or Windows Desktop

One more to check but Mrs on watching something at the moment will check later.