April Sale Graphic shows a book not on sale

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This post has 5 Replies | 1 Follower

Posts 4185
Mattillo | Forum Activity | Posted: Sat, Apr 4 2020 12:13 PM


Posts 369
Roy | Forum Activity | Replied: Sat, Apr 4 2020 2:21 PM

That book appears to be part of this bundle from Crossway which is on sale.

https://www.logos.com/product/55822/crossway-studies-on-the-trinitarian-god 

so in a round-about way it is on sale. Just not individually. Tongue Tied

Posts 4185
Mattillo | Forum Activity | Replied: Sun, Apr 5 2020 4:52 AM

 I did not notice that! If this is the case then the graphic is misleading. We will see what happens Monday

Posts 4185
Mattillo | Forum Activity | Replied: Wed, Apr 8 2020 6:00 AM

Bump on this

Posts 180
LogosEmployee
Kaleb Cuevas | Forum Activity | Replied: Wed, Apr 8 2020 9:40 AM

This resource is a part of the collection listed above that is on sale. We were not trying to be misleading. We just felt it was an important work to highlight, but if we showed the whole collection you would never see the cover. This is a challenge we are always trying to find the best solution for. Again sorry for any inconvenience this might have caused you.

Posts 4185
Mattillo | Forum Activity | Replied: Wed, Apr 8 2020 10:09 AM

Kaleb Cuevas:

This resource is a part of the collection listed above that is on sale. We were not trying to be misleading. We just felt it was an important work to highlight, but if we showed the whole collection you would never see the cover. This is a challenge we are always trying to find the best solution for. Again sorry for any inconvenience this might have caused you.

Thank you Kaleb.  I appreciate and understand your response and I don't mean to harp on this but all I would ask is that when making sale graphics Logos consider this in the future because whether you meant to or not it is misleading.  When I saw the ad for the book (front center I might add) I went to the sales page and didn't see it as I wasn't looking for a collection.  I then spent more time searching for the book on the regular site thinking I was mistaken.  Then I spent more time posting about it on the forums.  I would never have thought to look through a bundle to find a book that is "on sale."

If you saw an ad for a washing machine on sale and went to the store to find out that the only way it was on sale was if you bought it with the dryer (and this wasn't advertised as such) then you would be confused/frustrated.  Though I am not frustrated about this, it is important to consider this.  Someone else mentioned on the forums looking for Who God Is as it is also featured on the Monthly Sales graphic and that book isn't on sale either so 2 out 5 books on the monthly sales graphic either aren't on sale or only on sale if bought with others.  This is misleading.  Again I love Faithlife/Logos so I hope you don't take offense to any of this.

Just my $0.02

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