Crash When Searching in All Resources

Beloved Amodeo
Beloved Amodeo Member Posts: 4,181 ✭✭✭
edited November 21 in English Forum

Using AYBD to identify Justin Martyr as headword.

Search All resources for JUSTIN as headword.

Change search string to <Biography JUSTIN Martyr> hit ENTER.

Crash. Repeated 3x.

Logs:  

4530.LogosLogs.allanwentt.20200506-204731.zip 

MacBook Pro Catalina 10.15.4

Logos 8.13.0.0008

Edit:I note that search string <Biography Justin Martyr> functions as expected.

Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

MacBook Pro MacOS Sequoia 15.2 1TB SSD

Tagged:

Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,634

    Amodeo said:

    Search All resources for JUSTIN as headword.

    What do you mean by this?

    Amodeo said:

    Change search string to <Biography JUSTIN Martyr> hit ENTER.

    Crash. Repeated 3x.

    I can't reproduce this crash with the same versions of Catalina and Logos

  • Graham Criddle
    Graham Criddle MVP Posts: 32,634

    Amodeo said:

    Search All resources for JUSTIN as headword.

    What do you mean by this?

    Sorry - I now understand what you mean having seen the discussion at https://community.logos.com/forums/p/190535/1098815.aspx#1098815 

  • NB.Mick
    NB.Mick MVP Posts: 15,972

    Amodeo said:

    Change search string to <Biography JUSTIN Martyr> hit ENTER.

    Crash. Repeated 3x.

    I can't reproduce this crash with the same versions of Catalina and Logos

    I can't reproduce the crash on Windows either - but was there a crash? I'm not competent in any way to interpret Mac logs, but it seems to me the last crash logged was sometime in 2019 and the error log shows many internet issues, but not a crash. Did the program hang and had to be force-closed by the Mac-equivalent of task manager/a kill process command? Or do crashes happen so fast that Logos can't even write its own logs (in rare cases this happens in Windows, but then the OS event log entries are pretty straight forward about it)?  

    Have joy in the Lord! Smile

  • Beloved Amodeo
    Beloved Amodeo Member Posts: 4,181 ✭✭✭

    NB.Mick said:

    Amodeo said:

    Change search string to <Biography JUSTIN Martyr> hit ENTER.

    Crash. Repeated 3x.

    I can't reproduce this crash with the same versions of Catalina and Logos

    I can't reproduce the crash on Windows either - but was there a crash? I'm not competent in any way to interpret Mac logs, but it seems to me the last crash logged was sometime in 2019 and the error log shows many internet issues, but not a crash. Did the program hang and had to be force-closed by the Mac-equivalent of task manager/a kill process command? Or do crashes happen so fast that Logos can't even write its own logs (in rare cases this happens in Windows, but then the OS event log entries are pretty straight forward about it)?  

    I may have muffed my logging effort as it was my first try at this on my Mac. But, it happens repeatedly. As noted in my edit if I modify my search by typing Justin as opposed to JUSTIN all is well. But crash it does, at least for me. Here I've prepared some fresh logs.

    5852.LogosLogs.allanwentt.20200507-081830.zip

    Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

    International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

    MacBook Pro MacOS Sequoia 15.2 1TB SSD

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    I coped your search string into Logos 8.14 beta 1 Mac OS 10.15.4—No crash, but no results either.

    Amodeo said:typing Justin as opposed to JUSTIN all is well.

    After changing JUSTIN to Justin, received some results, but none from AYBD. Still no crash, no freeze—everything worked normally.

    Not having anything to do with your crash, but the string <Person Justin Martyr> did find AYBD plus a few other resources. Seems that persons in AYBD are tagged Person rather than Biography.

  • Beloved Amodeo
    Beloved Amodeo Member Posts: 4,181 ✭✭✭

    I coped your search string into Logos 8.14 beta 1 Mac OS 10.15.4—No crash, but no results either.

    Amodeo said:

    typing Justin as opposed to JUSTIN all is well.

    After changing JUSTIN to Justin, received some results, but none from AYBD. Still no crash, no freeze—everything worked normally.

    Not having anything to do with your crash, but the string <Person Justin Martyr> did find AYBD plus a few other resources. Seems that persons in AYBD are tagged Person rather than Biography.

    I'm befuddled. I sure as creation get consistent crashes which I hope my Logs demonstrate. I also get results with <Person Justin Martyr> for fun I tried <Person JUSTIN Martyr> and it returned the same results as the former. Do you have any of the resources from my search on <Biography Justin Martyr>? See below:

    Edit:From past experience I've observed that these isolated crashes are often due to a corrupt file. I hope that someone can determine the cause of my personal experience. On the other hand I can just avoid the routine causing the crash. But, this is a less satisfying compromise.

    Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

    International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

    MacBook Pro MacOS Sequoia 15.2 1TB SSD

  • Jack Caviness
    Jack Caviness MVP Posts: 13,514

    Amodeo said:

    Do you have any of the resources from my search on <Biography Justin Martyr>? See below:

    Yes, I received the same hit you have, but with JUSTIN, I had not hits.

  • Beloved Amodeo
    Beloved Amodeo Member Posts: 4,181 ✭✭✭

    Amodeo said:

    NB.Mick said:

    Amodeo said:

    Change search string to <Biography JUSTIN Martyr> hit ENTER.

    Crash. Repeated 3x.

    I can't reproduce this crash with the same versions of Catalina and Logos

    I can't reproduce the crash on Windows either - but was there a crash? I'm not competent in any way to interpret Mac logs, but it seems to me the last crash logged was sometime in 2019 and the error log shows many internet issues, but not a crash. Did the program hang and had to be force-closed by the Mac-equivalent of task manager/a kill process command? Or do crashes happen so fast that Logos can't even write its own logs (in rare cases this happens in Windows, but then the OS event log entries are pretty straight forward about it)?  

    I may have muffed my logging effort as it was my first try at this on my Mac. But, it happens repeatedly. As noted in my edit if I modify my search by typing Justin as opposed to JUSTIN all is well. But crash it does, at least for me. Here I've prepared some fresh logs.

    5852.LogosLogs.allanwentt.20200507-081830.zip

    Would appreciate if someone from FL or a MVP would examine my Logs and advise regarding my program. Thanks in advance!

    Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

    International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

    MacBook Pro MacOS Sequoia 15.2 1TB SSD

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    Would appreciate if someone from FL or a MVP would examine my Logs and advise regarding my program. Thanks in advance!

    You have an unusual crash that we can't reproduce. 

    It's possible there's a bug, but it's also possible your index files are malformed/corrupt and triggering the problem.

    As an initial troubleshooting step, I'd recommend entering "rebuild index" into the Command Box and let Logos reindex your library (this may take a few hours). If the problem still occurs after that, we can investigate further.

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    Change search string to <Biography JUSTIN Martyr> hit ENTER.

    Crash. Repeated 3x.

    ...

    Edit:I note that search string <Biography Justin Martyr> functions as expected.

    <Biography JUSTIN Martyr> is not a valid data type reference, so the search engine falls back to searching for "Biography JUSTIN Martyr". I expect you should be able to reproduce the crash with that search. 

  • Beloved Amodeo
    Beloved Amodeo Member Posts: 4,181 ✭✭✭

    Would appreciate if someone from FL or a MVP would examine my Logs and advise regarding my program. Thanks in advance!

    You have an unusual crash that we can't reproduce. 

    It's possible there's a bug, but it's also possible your index files are malformed/corrupt and triggering the problem.

    As an initial troubleshooting step, I'd recommend entering "rebuild index" into the Command Box and let Logos reindex your library (this may take a few hours). If the problem still occurs after that, we can investigate further.

    Disaster averted, Bradley

    Situation solved; no more crash[8-|]

    Change search string to <Biography JUSTIN Martyr> hit ENTER.

    Crash. Repeated 3x.

    ...

    Edit:I note that search string <Biography Justin Martyr> functions as expected.

    <Biography JUSTIN Martyr> is not a valid data type reference, so the search engine falls back to searching for "Biography JUSTIN Martyr". I expect you should be able to reproduce the crash with that search. 

    There are no search results as has been explained by you. Respectfully request that data type reference be made valid and Factbook data be cited among the results as the information it returns is rich and highly relevant I find esp. useful is the Works section. MVP MJ. is my source for this request and she has my unreserved support in this matter.

    Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

    International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

    MacBook Pro MacOS Sequoia 15.2 1TB SSD

  • Beloved Amodeo
    Beloved Amodeo Member Posts: 4,181 ✭✭✭

    Bump to Bradley. Please respond to my request found in the second aspect of my post.

    Thanks for your help! I do appreciate it.

    Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

    International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

    MacBook Pro MacOS Sequoia 15.2 1TB SSD

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    Respectfully request that data type reference be made valid and Factbook data be cited among the results as the information it returns is rich and highly relevant I find esp. useful is the Works section.

    I'm not sure what it is you're requesting here. Entering justin martyr into the Search box shows the data type reference in the autocompleter helper.

    Picking it runs a search that includes Factbook in the results, which you can click for more information.

    What needs to be changed?

  • Beloved Amodeo
    Beloved Amodeo Member Posts: 4,181 ✭✭✭

    Respectfully request that data type reference be made valid and Factbook data be cited among the results as the information it returns is rich and highly relevant I find esp. useful is the Works section.

    I'm not sure what it is you're requesting here. Entering justin martyr into the Search box shows the data type reference in the autocompleter helper.

    Picking it runs a search that includes Factbook in the results, which you can click for more information.

    What needs to be changed?

    I see you have done an Everything search. My search was on All Resources, that was my mistake. I have learned something valuable from this exchange. Thank you.

    Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.

    International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.

    MacBook Pro MacOS Sequoia 15.2 1TB SSD

  • Dave Hooton
    Dave Hooton MVP Posts: 35,767

    I see you have done an Everything search. My search was on All Resources, that was my mistake.

    Not at all! A search on All Resources will yield the same suggestions. Everything just provides more entries to search (like Factbook).

    Your logs show you have Visual Filers for Louw-Nida searches on resources like AYBD and Important Words Dataset Documentation, which will never provide results e.g. <LN ~ 84.16-28>. I suggest you delete them and save some time during startup.

    Dave
    ===

    Windows 11 & Android 13

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    This crash was fixed in 8.14 RC 1 so for those who are on the beta channel you can see if this fixes the crash. We had some difficulty reproducing it internally.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Using AYBD to identify Justin Martyr as headword.

    Search All resources for JUSTIN as headword.

    Change search string to <Biography JUSTIN Martyr> hit ENTER.

    Crash. Repeated 3x.

    Logs:  

    4530.LogosLogs.allanwentt.20200506-204731.zip 

    MacBook Pro Catalina 10.15.4

    Logos 8.13.0.0008

    Edit:I note that search string <Biography Justin Martyr> functions as expected.

    This has been fixed in 8.14.