Bug: search broken

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Dale E Heath | Forum Activity | Posted: Sun, May 10 2020 9:43 AM

When I search for resources in Logos.com, it also returns everything in ebooks.faithlife.com

This began about 2 or 3 days ago.

https://www.logos.com/search?limit=60&page=1&ownership=unowned&geographicAvailability=availableToMe&sortBy=Savings&filters=status-live_Status%2Bavailability-storefront-lo_Available%20At

Posts 11114
Forum MVP
NB.Mick | Forum Activity | Replied: Sun, May 10 2020 9:52 AM

Dale E Heath:
When I search for resources in Logos.com, it also returns everything in ebooks.faithlife.com

This is by design and it actually helps people searching for resources - otherwise they would miss books that are sold as ebooks, even though those are integrated in the Logos environment.

Dale E Heath:
This began about 2 or 3 days ago.

I think it's rather a couple of months now than days.

If you only want hits from logos.com (e.g. if you sort for savings) you can use the facets to filter accordingly:

Running Logos 9 latest (beta) version on Win 10

Posts 1005
Dale E Heath | Forum Activity | Replied: Sun, May 10 2020 2:23 PM

NB.Mick:

I think it's rather a couple of months now than days.

If you only want hits from logos.com (e.g. if you sort for savings) you can use the facets to filter accordingly:

I've been using this search for several months and this just started a few days ago. If you click on my link, you'll see my facets match your suggestion.

Posts 11114
Forum MVP
NB.Mick | Forum Activity | Replied: Sun, May 10 2020 2:37 PM

Dale E Heath:

NB.Mick:

I think it's rather a couple of months now than days.

If you only want hits from logos.com (e.g. if you sort for savings) you can use the facets to filter accordingly:

I've been using this search for several months and this just started a few days ago. If you click on my link, you'll see my facets match your suggestion.

Ah, I see. Sorry I overlooked your meaning "even though selecting the facet for Logos.com, the website returns hits for ebooks.faithlife.com" - this is new and you are right it's a bug. It's the new geographic availability facet that somehow disrupts the others. Switch this to "all" and it will work okay. 

 

Running Logos 9 latest (beta) version on Win 10

Posts 491
Robert Neely | Forum Activity | Replied: Sun, May 10 2020 6:01 PM

yep, it's broken again.

Posts 11114
Forum MVP
NB.Mick | Forum Activity | Replied: Mon, May 11 2020 12:00 AM

I cross-posted this to the logos.com forum: https://community.logos.com/forums/p/190628/1099455.aspx#1099455 

Running Logos 9 latest (beta) version on Win 10

Posts 491
Robert Neely | Forum Activity | Replied: Mon, May 11 2020 4:23 PM

bump, still broke.

swamped by ebooks

Posts 18659
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, May 11 2020 6:06 PM

Robert Neely:

bump, still broke.

swamped by ebooks

One way to exclude ebooks is searching Logos Research Editions => https://www.logos.com/search?page=1&sortBy=Savings&limit=60&filters=status-live_Status%2Bformat-research_Format&ownership=unowned&geographicAvailability=availableToMe

Keep Smiling Smile

Posts 594
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Tue, May 12 2020 7:58 AM

We are aware of this problem and we are working on fixing it.

Please accept our apologies for the inconvenience.

Posts 491
Robert Neely | Forum Activity | Replied: Tue, May 12 2020 6:52 PM

Thanks KS4J for the workaround.

Thanks Joe.

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