BUG: Exporting and then Replacing File Crashes Logos

Levi Durfey
Levi Durfey Member Posts: 2,214 ✭✭✭
edited November 21 in English Forum

Every couple months I make a backup of some of my personal Notebooks in Logos by exporting them to a PDF or RTF. Normally, I just save and replace the existing backup files. But now, when I do the replace, Logos crashes immediately. I have to delete the backup file (PDF or RTF) first and then save the new copy.

To reproduce:

1) Export a Notebook to a PDF, RTF, TXT, or HTML.

2) Export the same Notebook again to the file format you used in step 1.

3) When the "Notes Name.XXX already exists...do you want to replace it?" dialogue comes up, click "Replace."

4) Logos crashes.

macOS 10.15.5 and Logos 8.13

Logs: 6835.LogosLogs.Levi.20200601-063615.zip

Tagged:

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,405

    bump 5

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Dave Hooton
    Dave Hooton MVP Posts: 35,767

    To reproduce:

    1) Export a Notebook to a PDF, RTF, TXT, or HTML.

    2) Export the same Notebook again to the file format you used in step 1.

    3) When the "Notes Name.XXX already exists...do you want to replace it?" dialogue comes up, click "Replace."

    I can't reproduce a crash with export to PDF (two Print destinations) on Logos 8.13 (Windows).

    Please provide new logs as the ones supplied do not show a crash nor any Print/Export activity.

    Dave
    ===

    Windows 11 & Android 13

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    We have this bug logged in our bug database but it's been marked as "Won't Fix".

    I've added a note to the case that it's affecting a user and linked to this thread.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    This crash has been fixed in 8.15.