How Do I Stop Resources from Being Updated Automatically on My Android Tablet

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Brent E. Marshall | Forum Activity | Posted: Fri, Jun 12 2020 12:46 PM

My immediate problem is an "Unknown Error Occurred Opening Resource" error when I try to open a new version of the NET Bible resource. But because I suspect a broader issue, I will begin with some context.

A significant part of my Logos usage is on an admittedly old Galaxy Note 10.1 2014 Edition: splitting the screen is convenient for having the Scripture (in Logos) right next to sermon notes that I am taking (in Evernote). This has worked well for years, and since the tablet still works well, I have not wanted to pay to replace it. But I learned today that, because the tablet has Android 5.1, I can no longer update the Logos app. Though that is a little frustrating, I recognizing that developers have challenges given Google's relentless pace of Android changes.

Earlier this week, I tried to use the NET Bible, which I frequently consult for its useful notes. I noticed that a new version of the resource had just downloaded automatically. When I tried to switch from ESV to the NET Bible, I got the error "Unknown Error Occurred Opening Resource." I have tried restarting Logos, restarting the tablet, and downloading a new copy of the resource (in case it was corrupted). I am still getting the same error.

An older post here suggests that this error indicates an incompatibility between the resource and the engine in the app. Thus, I infer that I am getting the error because the new NET Bible resource requires a new version of the Logos app, which I cannot get. If that is not so--if there is a way to solve the problem with using the NET Bible--I would like to know.

But if I am correct, I want to make sure that no other resources are downloaded to my tablet automatically. I do not want this problem to repeat with other resources that are working on my tablet today. I have looked for an option to stop automatic download of resources. I have seen a forum post saying that such an option was being added to the Android app, but I cannot find it. Can anyone point me to where I can set that?

Posts 11433
DMB | Forum Activity | Replied: Fri, Jun 12 2020 8:50 PM

Brent, we're not ignoring your query ... just don't know the answer.

I use both the current version of the app, and last year's version.

The latter has manual updating on the home page ... I never select it, though it shows how many resources have an update. 

The current version got re-worked. I don't see any way to control updating.

A few years back, there was a similar issue ... the app accepting an unqualified download (which they fixed). Not sure about your experience. Hopefully someone else will know.

"God will save his fallen angels and their broken wings He'll mend."

Posts 5
Brent E. Marshall | Forum Activity | Replied: Sun, Jun 14 2020 11:09 AM

Thank you, Denise.

I just found the Logos app version on my tablet, and it is 8.10.1. Does that mean that I posted in the wrong forum? Should I have posted in the Logos 8 Mobile App forum?

Posts 11433
DMB | Forum Activity | Replied: Mon, Jun 15 2020 10:23 AM

Brent E. Marshall:
Does that mean that I posted in the wrong forum? Should I have posted in the Logos 8 Mobile App forum?

Sorry, I missed your query!

I suppose re-posting might be a good idea (L8 mobile app). Normally, Alabama does outfield for mobile; nothing gets past him!

The name of this sub-forum might be a bit misleading. I think it meant 'old-forum', not 'older-versions'. I see both.

"God will save his fallen angels and their broken wings He'll mend."

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