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Bug: Video start/end times lost on sync.

Home>Faithlife Proclaim>Bug: Video start/end times lost on sync.

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This post has 2 Replies | 2 Followers

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Mark Barnes | Forum Activity | Posted: Wed, Jun 24 2020 8:33 AM

To reproduce:

  1. Add a video to Proclaim.
  2. While Proclaim is uploading the video, change the start/end times.
  3. Wait until the upload/sync completes.

Result:

  • The start/end times are reset back to their default.

Expected result

  • The start/end times retain their custom settings.

This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

Posts 35570
Forum MVP
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MJ. Smith | Forum Activity | Replied: Sun, Jun 28 2020 12:08 AM

bump 5

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 8
LogosEmployee
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Slav Pakhnyuk (Faithlife) | Forum Activity | Replied: Mon, Jun 29 2020 3:02 PM

Hi Mark! Thanks for the report! While we look into this for you can you please submit the log files from Proclaim?

To submit log files, please click Help > Submit log files. 

Thank you!

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