Program Icon Missing in Windows

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Kevin A. Purcell | Forum Activity | Posted: Mon, Aug 10 2020 5:17 PM

I had Proclaim installed and have used it multiple times on both of my Windows 10 computers. But suddenly, the icon I had on the Taskbar, in my Start Menu and in the list of Programs in the start menu went away. I search for it using the prompt on my Windows Start Menu and it doesn't show it installed. Programs section does show it as an option to uninstall. I redownloaded and reinstalled, and not it seems to work again. Just reporting in case there is something you'd like me to help to figure out if this is a bug you need to fix or is it just a problem on my system.

Posts 26051
Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Aug 10 2020 10:36 PM

Hi Kevin

This is a known problem with Proclaim 3.0. Is one of the posts in the Proclaim Faithlife group discussing it. Deleting and reinstalling is the right fix to get it working again.

The Proclaim team is aware of the issue,.

Posts 592
Brent Hoefling | Forum Activity | Replied: Sun, Aug 16 2020 7:37 AM

My Proclaim was uninstalled and my computer rebooted yesterday and now it's not letting me install it. Windows seems to think that Proclaim executable to reinstall is malware!

Posts 8
Jordan Sjodin | Forum Activity | Replied: Sun, Aug 16 2020 10:42 AM

Brent, if you hit keep and more info and install anyway it should be fine. We changed our certificate and Microsoft has not picked it up yet. We have submitted a report however it is still giving that warning for now

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