BUG: Factbook - too many sermons -> blank Factbook article (9.1 Beta 3)

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SineNomine | Forum Activity | Posted: Fri, Nov 20 2020 6:49 PM

Win 10. Verbum.

1. Open the Factbook article of someone with a lot of sermons in your library. (I did it with Saint Bernard of Clairvaux.)

2. Click on "More" in the Sermons section.

3. Repeat as needed, until...

4. The Factbook article goes completely blank, and then stays completely blank. (Black, actually, since I'm using Dark Mode.)

5. Close tab, rinse, & repeat.

New, functional Factbook tabs can be created while the one is blank. Changing the article that the bugged one is supposed to be showing leaves it blank, as does going to Information and closing it.

I have no idea if this bug is unique to the Beta, since this is the first time I've encountered it.

"God commands you to pray, but He forbids you to worry." - The Curé d'Ars.

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Forum MVP
MJ. Smith | Forum Activity | Replied: Fri, Nov 20 2020 9:21 PM

replicated problem - I believe this was reported prior to the initial release.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 3073
LogosEmployee
Andrew Batishko | Forum Activity | Replied: Mon, Nov 23 2020 7:24 AM

Thanks for the report. I can recreate this problem too. We'll take a look.

Andrew Batishko | Faithlife software developer

Posts 3073
LogosEmployee
Andrew Batishko | Forum Activity | Replied: Mon, Nov 23 2020 9:31 AM

I suspect this might happen when you click on the More link more than once instead of waiting for the results to come back.

Can you try to recreate this again, but make sure to only click once on each More link? Doing that seemed to work around the problem for me.

(Yes, I'm also going to create a case to provide some feedback that you've clicked the link and that something is happening.)

Andrew Batishko | Faithlife software developer

Posts 6057
SineNomine | Forum Activity | Replied: Mon, Nov 23 2020 1:32 PM

Andrew Batishko (Faithlife):
Can you try to recreate this again, but make sure to only click once on each More link? Doing that seemed to work around the problem for me.

Seems to work for me too. Thanks!

Andrew Batishko (Faithlife):
(Yes, I'm also going to create a case to provide some feedback that you've clicked the link and that something is happening.)

That would be very helpful when it's the 2nd (or 3rd, etc.) time I've clicked more. Yes

"God commands you to pray, but He forbids you to worry." - The Curé d'Ars.

Posts 3934
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Dec 16 2020 4:36 PM

SineNomine:

Win 10. Verbum.

1. Open the Factbook article of someone with a lot of sermons in your library. (I did it with Saint Bernard of Clairvaux.)

2. Click on "More" in the Sermons section.

3. Repeat as needed, until...

4. The Factbook article goes completely blank, and then stays completely blank. (Black, actually, since I'm using Dark Mode.)

5. Close tab, rinse, & repeat.

New, functional Factbook tabs can be created while the one is blank. Changing the article that the bugged one is supposed to be showing leaves it blank, as does going to Information and closing it.

I have no idea if this bug is unique to the Beta, since this is the first time I've encountered it.

This has been fixed in 9.2 Beta 1.

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