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Josh Moore | Forum Activity | Posted: Wed, Dec 2 2020 5:14 PM

Servant Keeper's BIGGEST downfall has always been their customer support. If you can get in touch with them they're nice, but that's a big if.

Who do we go to now for SK customer support?

Specifically, SK8 will not open on my mac. I'm running SK 8.0.13 on macOS Big Sur 11.0.1 Beta

Posts 9194

You can contact the SK support staff through the phone numbers or web form provided on the website: 

I don't think we have SK staff monitoring these forums (since we didn't want to change how existing customers get support unnecessarily).

I saw a note internally about SK8 incompatibility with Big Sur, but I don't know anything further. I'll ask if we have any more information.

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