Bug: Dashboard Cards in Verbum 9.2.0.0014 are unresponsive

Greg Rose
Greg Rose Member Posts: 114 ✭✭
edited November 21 in English Forum

The Dashboard Cards don't seem to be working. I'm running Verbum 9.2 most recent update.  I am having the same problem on my laptop and my desktop.  Both machines are running the most recent version of Windows 10. When I click on a card nothing happens - most of the time. I've tried all of the Cards such as Catholic Daily Readings, Roman Martyrology, Workflow: Theological Topic, Workflow: Passage Exegesis, etc.. Also I've tried clicking on the 3 dots and clicking on "Remove Card". Most of the time they are not working - but once and a while they do. After numerous attempts I was able to remove most of the Cards.  I then use the "+" dropdown to select the cards again thinking that if I just reselected them then everything would work again.  That didn't turn out to be the case.  Even after I selected the cards again to add to the Dashboard I could only get them to work very sporadically.  

I did find something very interesting though.  I clicked on a Card and moved it a bit. Even if I let it settle back down to its original position, it seems just the action of wiggling the Card seemed to enable the functionality of that Card again.  I did that to most of them and they all seem to work again.  But I had to wiggle or reposition about half of them before they all started working again - for now.  I closed Verbum and re-opened it to see if the cards would still work.  They all seemed to work this time.  I closed Verbum again and after reopening Verbum I was once again able to open each card.  So there must be something in the positioning of the Cards that got out of whack. 

I closed Verbum on my desktop and decided to check the laptop again.  When I opened Verbum on my laptop it did not have the same Dashboard Cards as I had on my desktop ( I had removed and then added some Cards on my desktop computer). Evidently the Cards are not syncing between the 2 machines.  I assume they should but I actually never noticed this before. Anyway I still had the same issue on the laptop then.  I had to click and hold on the Dashboard Card and either reposition it or "wiggle" it a little bit before the Card became functional again.

I'm not sure where to find a "log" file to send but if you need that please let me know where I can find that and I'll send it.

Thanks for looking into this.

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    Greg Rose said:

    Evidently the Cards are not syncing between the 2 machines.  I assume they should

    I don't use the home page, but it is my understanding that this preference does not sync. It is a "per machine" preference. 

    Greg Rose said:

    I'm not sure where to find a "log" file to send but if you need that please let me know where I can find that and I'll send it.

    See my signature line. 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Greg Rose said:

    The Dashboard Cards don't seem to be working. I'm running Verbum 9.2 most recent update.  I am having the same problem on my laptop and my desktop.  Both machines are running the most recent version of Windows 10. When I click on a card nothing happens - most of the time. I've tried all of the Cards such as Catholic Daily Readings, Roman Martyrology, Workflow: Theological Topic, Workflow: Passage Exegesis, etc.. Also I've tried clicking on the 3 dots and clicking on "Remove Card". Most of the time they are not working - but once and a while they do. After numerous attempts I was able to remove most of the Cards.  I then use the "+" dropdown to select the cards again thinking that if I just reselected them then everything would work again.  That didn't turn out to be the case.  Even after I selected the cards again to add to the Dashboard I could only get them to work very sporadically.  

    I did find something very interesting though.  I clicked on a Card and moved it a bit. Even if I let it settle back down to its original position, it seems just the action of wiggling the Card seemed to enable the functionality of that Card again.  I did that to most of them and they all seem to work again.  But I had to wiggle or reposition about half of them before they all started working again - for now.  I closed Verbum and re-opened it to see if the cards would still work.  They all seemed to work this time.  I closed Verbum again and after reopening Verbum I was once again able to open each card.  So there must be something in the positioning of the Cards that got out of whack. 

    I closed Verbum on my desktop and decided to check the laptop again.  When I opened Verbum on my laptop it did not have the same Dashboard Cards as I had on my desktop ( I had removed and then added some Cards on my desktop computer). Evidently the Cards are not syncing between the 2 machines.  I assume they should but I actually never noticed this before. Anyway I still had the same issue on the laptop then.  I had to click and hold on the Dashboard Card and either reposition it or "wiggle" it a little bit before the Card became functional again.

    I'm not sure where to find a "log" file to send but if you need that please let me know where I can find that and I'll send it.

    Thanks for looking into this.

    This has been fixed in 9.5.