App.logos.com has stopped working using courses

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This post has 8 Replies | 3 Followers

Posts 456
chris b | Forum Activity | Posted: Sun, May 30 2021 8:50 AM

App.logos.com has stopped working.

I am having the same problem with courses. I've tried chrome, firefox, chromium edge, brave, and vivaldi.

NT211 Introducing the Gospels and Acts: Their Background, Nature, and Purpose. I tried another one randomly and it worked. Courses not requiring video don't seem to have any issue thankfully though.

Posts 2923
Jan Krohn | Forum Activity | Replied: Sun, May 30 2021 11:42 AM

I can confirm it doesn't work. Same issue on courses.logos.com.

The desktop app works fine though.

Past IT Consultant. Past Mission Worker. Entrepreneur. Seminary Student (VIU).
Christian Debate Forum --- Auferstanden! Blog

Posts 496
LogosEmployee
Adam Borries (Faithlife) | Forum Activity | Replied: Tue, Jun 1 2021 7:22 AM

Thanks for the report. The Courses tool is working for me in Safari and Chrome. Are you still having this trouble?

Adam Borries | Product Manager, Logos desktop application

Message me on Faithlife.com >>

Posts 1487
Myke Harbuck | Forum Activity | Replied: Tue, Jun 1 2021 7:29 AM

Confirm that NT211 isnt working on Firefox for Windows either. Returns this error:

App.logos.com has stopped working.

Please try again.

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

Posts 1487
Myke Harbuck | Forum Activity | Replied: Tue, Jun 1 2021 7:30 AM

Adam Borries (Faithlife):

Thanks for the report. The Courses tool is working for me in Safari and Chrome. Are you still having this trouble?

Adam, for clarity, I think it's just the one course (NT211) that the OP is reporting, not the courses tool itself.

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

Posts 456
chris b | Forum Activity | Replied: Tue, Jun 1 2021 1:37 PM

Adam Borries (Faithlife):

Thanks for the report. The Courses tool is working for me in Safari and Chrome. Are you still having this trouble?



Did you modify it? I just tried again with vivaldi. Same error. i already tried with chrome, firefox, brave, and edge.

Posts 653
Roy | Forum Activity | Replied: Tue, Jun 1 2021 3:58 PM

At the time of this posting, NT211 is working for me in both the iOS app (iPad) and the web app (app-dot-logos-dot-com).

I'm not at home therefore I can not test the desktop app.

Maybe they fixed it?

Posts 1487
Myke Harbuck | Forum Activity | Replied: Wed, Jun 2 2021 5:55 AM

Roy:

At the time of this posting, NT211 is working for me in both the iOS app (iPad) and the web app (app-dot-logos-dot-com).

I'm not at home therefore I can not test the desktop app.

Maybe they fixed it?

Hi Roy, the issue is when the NT211 course is accessed via the courses tool, not from the Library.

The issue still persists.

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

Posts 25
LogosEmployee
Victor Bushong (Faithlife) | Forum Activity | Replied: Wed, Jun 2 2021 11:29 AM

Hi everyone. We deployed a change to address this issue. Please let us know if it's still not working. Thanks!

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