How many accounts do I have to have?

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This post has 10 Replies | 1 Follower

Posts 675
Jim | Forum Activity | Posted: Fri, Jun 4 2021 3:23 PM

I just tried to log into Faithlife Feedback. I tried my Logos Faithlife, Logos User Voice, and Logos.com crudentials and was denied access. You seem to keep changing what you call things, so can you tell me how many different login crudentials I need for all of Logos/Faithlife services? I'm lost.

Have a great day,
jmac

Posts 25125
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Jun 4 2021 3:32 PM

All Faithlife services should be accessible from a single account.

The Feedbear site is operated by a separate organisation and so, currently at least, requires separate login credentials.

Posts 1145
Tom Reynolds | Forum Activity | Replied: Fri, Jun 4 2021 4:38 PM

They don't really want our feedback so they made sure you have to sign up for another account Stick out tongue I've taken the hint and won't be bothering them.

Posts 8328
DAL | Forum Activity | Replied: Fri, Jun 4 2021 4:45 PM

Tom Reynolds:

They don't really want our feedback so they made sure you have to sign up for another account Stick out tongue I've taken the hint and won't be bothering them.

The old way was better, but oh well!

DAL

Posts 5546
SineNomine | Forum Activity | Replied: Fri, Jun 4 2021 5:00 PM

Jim:
How many accounts do I have to have?

Two.

1. Faithlife account. This works on Faithlife.com, Logos.com, Verbum.com, etc.

2. Faithlife Feedbear account. This on Feedback.Faithlife.com.

UserVoice is no longer used by Faithlife.

Posts 33238
Forum MVP
MJ. Smith | Forum Activity | Replied: Fri, Jun 4 2021 5:09 PM

Tom Reynolds:
They don't really want our feedback so they made sure you have to sign up for another account Stick out tongue I've taken the hint and won't be bothering them.

What a pessimistic view -- how about the third party site that they chose to replace Uservoice - Feedbear does not support verification from their customers' sign-in (Faithlife). Faithlife has requested that they do so but like any change it is subject to prioritization. We have been told to request changes to FeedBear on Feedbear as that is where the change must be made. Faithlife is not a big enough account to have much clout.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Fri, Jun 4 2021 8:24 PM

Graham Criddle:
The Feedbear site is operated by a separate organisation and so, currently at least, requires separate login credentials.

Faithlife feedback => Add the feedback website to the Faithlife SSO system currently has 27 votes (#1 in Faithlife.com / ChMS feedback board)

Keep Smiling Smile

Posts 675
Jim | Forum Activity | Replied: Mon, Jun 7 2021 7:19 AM

thanksYes

Have a great day,
jmac

Posts 675
Jim | Forum Activity | Replied: Mon, Jun 7 2021 7:24 AM

Keep Smiling 4 Jesus :):
Graham Criddle:
The Feedbear site is operated by a separate organisation and so, currently at least, requires separate login credentials.

How is feedback.faithlife.com different from feedbear?

Have a great day,
jmac

Posts 2402
David Thomas | Forum Activity | Replied: Mon, Jun 7 2021 7:34 AM

Jim:

Keep Smiling 4 Jesus :):
Graham Criddle:
The Feedbear site is operated by a separate organisation and so, currently at least, requires separate login credentials.

How is feedback.faithlife.com different from feedbear?

I understand https://community.logos.com/forums/t/195030.aspx# to mean that the data in feedbear is compiled and presented in categories within feedback.faithlife.com 

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

Posts 5546
SineNomine | Forum Activity | Replied: Mon, Jun 7 2021 6:29 PM

Jim:

Keep Smiling 4 Jesus :):
Graham Criddle:
The Feedbear site is operated by a separate organisation and so, currently at least, requires separate login credentials.

How is feedback.faithlife.com different from feedbear?

Feedbear is the platform that Faithlife uses for feedback.faithlife.com.

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