iPad multitasking is cutting off verses in passage list

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Posts 64
Obed Matus | Forum Activity | Posted: Sat, Jul 3 2021 2:16 PM


    • The exact version of the app — 9.6.0 (39)
    • The make and model of your device — iPad Pro (12.9-inch) (3rd generation)
    • The operating system version on your device — iPadOS 15.0 beta 2
    • Detailed steps to reproduce the bug (as specific as possible) — see video
    • The language the app is in — English
    • What happened when the bug occurred? I.e. The app crashed, a book did not display or gave an error message — See video
    • What was expected to happen instead of the bug? — see video
    • The function or resource(s) the bug occurred with — multitasking
    • Any error messages that appeared prior or during the occurrence.
    • Network status when the bug occurred — connected to wifi
    • Any settings that were changed that may apply — n/a
    • Any other additional information you may feel is relevant. (other apps interacting with ours, modified phone settings)

I could not upload the video. You can find the video here:  http://verbib.org/Logos3July2021.mov

Posts 29810
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Jul 4 2021 12:23 PM

Beta OS's are not supported. Do you know if this functions correctly with iPadOS 14? 

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Posts 64
Obed Matus | Forum Activity | Replied: Sun, Jul 4 2021 1:05 PM

JT (alabama24):

Beta OS's are not supported. Do you know if this functions correctly with iPadOS 14? 

Yes, I know that betas are never supported. Since this is a beta forum, the points of my post is not to get support that something is not working. It’s to give a heads up that this is not working with the new OS. 


I don’t know if this is happening in iPadOS 14, that would be something that the programmers could look into. 

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JT (alabama24) | Forum Activity | Replied: Sun, Jul 4 2021 3:18 PM

Obed Matus:
Since this is a beta forum, the points of my post is not to get support that something is not working. It’s to give a heads up that this is not working with the new OS. 

Yes

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Posts 64
Obed Matus | Forum Activity | Replied: Thu, Jul 8 2021 1:15 PM

Version 9.7.0 (5) is still experiencing the same error.

Posts 236
LogosEmployee
Todd Diehl (Faithlife) | Forum Activity | Replied: Thu, Jul 8 2021 2:09 PM

This will be resolved in the next beta (and is not related to iOS 15).

Posts 64
Obed Matus | Forum Activity | Replied: Thu, Jul 8 2021 4:46 PM

Todd Diehl (Faithlife):

This will be resolved in the next beta (and is not related to iOS 15).

Thank you. 

Posts 64
Obed Matus | Forum Activity | Replied: Thu, Jul 15 2021 7:56 PM

Todd Diehl (Faithlife):

This will be resolved in the next beta (and is not related to iOS 15).

Version 9.7.0 (12) completely killed this instead of fixing it. Now every single verse is truncated. Before the passage list was usable by changing the size of the window, but now there is no work-around. Please fix this ASAP, I depend on this for my online Bible study videos.  

I’m enclosing the picture. 

Posts 719
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Fri, Jul 16 2021 12:02 PM

Obed, I am sorry for the inconvenience.  We intend to fix this in the next Beta update, which should be released soon.  in the meantime, you could get around this problem by using the Stable version instead of the Beta version.

Posts 64
Obed Matus | Forum Activity | Replied: Sat, Jul 17 2021 7:07 AM

Joe McCune (Faithlife):

Obed, I am sorry for the inconvenience.  We intend to fix this in the next Beta update, which should be released soon.  in the meantime, you could get around this problem by using the Stable version instead of the Beta version.

Wow, you guys fixed that fast. By the time that I needed to record my Bible studies, I went to download the stable version and I realized that you had released the fixed beta. Fantastic.  Thanks. This bug looks fixed and the passage list is working great.  Have an excellent weekend.

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