Forums migration: 6 July, 9pm PT

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Bradley Grainger (Faithlife) | Forum Activity | Posted: Sun, Jul 4 2021 12:44 PM

We are planning to migrate the forums to a new hosting provider on Tuesday, July 6th. The forums will be unavailable for the duration of the migration. No change in functionality is expected following the migration.

Please follow https://status.faithlife.com/incidents/83ms8wxqfhn5 for updates.

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Bruce Dunning | Forum Activity | Replied: Mon, Jul 5 2021 6:53 AM

Thanks for letting us know Bradley. Good to hear that you are not anticipating any changes in functionality. I hope it goes well.

Would you mind sharing what you think will be the primary benefits of going to a new platform? I'm guessing they are mostly on the back end.

Using adventure and community to challenge young people to continually say "yes" to God

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SineNomine | Forum Activity | Replied: Mon, Jul 5 2021 10:05 AM

I hope that it works out this time!

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Bruce Dunning:
Would you mind sharing what you think will be the primary benefits of going to a new platform?

It's not a new "platform" in the sense of different software; it's just moving to a managed hosting provider with upgraded server hardware. It should all be a "behind the scenes" change. 

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Sadly, this second effort was also unsuccessful. 

We encountered a networking error (that would have impacted site performance) while carrying out final testing. This was believed to have been identified and resolved prior to the migration, but showed up again during this process. We'll need to work with the new service provider to diagnose and fix this problem before we can try again.

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Graham Criddle | Forum Activity | Replied: Tue, Jul 6 2021 11:48 PM

Thanks for the update Bradley - sounds very frustrating.

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GregW | Forum Activity | Replied: Wed, Jul 7 2021 6:45 AM

How frustrating - but I'm glad you had a good rollback protocol in place! 

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DAL | Forum Activity | Replied: Wed, Jul 7 2021 9:39 AM

The migration is done, unless they rolled it back like last time.  I doubt it since early this morning EST a message popped up saying forums were migrating.

DAL

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Graham Criddle | Forum Activity | Replied: Wed, Jul 7 2021 10:58 AM

DAL:
The migration is done, unless they rolled it back like last time

As per Bradley's message above the migration was not successful

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DAL | Forum Activity | Replied: Wed, Jul 7 2021 2:59 PM

Graham Criddle:

DAL:
The migration is done, unless they rolled it back like last time

As per Bradley's message above the migration was not successful

That’s twice already.  Hmmm, I wonder what went wrong and is it safe to migrate the forums.

DAL

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MJ. Smith | Forum Activity | Replied: Wed, Jul 7 2021 4:11 PM

DAL:
I wonder what went wrong

Bradley said it was a networking issue.

DAL:
is it safe to migrate the forums.

yes

It is not unusual for a migration to take multiple attempts; what is unusual is the degree to which it is visible to the end user.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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MJ. Smith:
what is unusual is the degree to which it is visible to the end user

If it were easy, we'd much prefer to perform a transparent migration behind the scenes. (We do frequently do that already for most of our services when increasing capacity, performing rolling deployments, or applying vendor security patches.)

The forums are themselves an "unusual" situation in which most of the code was provided by a third-party vendor and is less amenable to that approach, so it's much easier to just plan for a 2-3 hour period of downtime, with a hard cutover to the new system. Especially if you think you'll only have to do that once. Smile (And of course everything worked flawlessly in our pre-production testing.)

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MJ. Smith | Forum Activity | Replied: Wed, Jul 7 2021 5:53 PM

Bradley Grainger (Faithlife):
(And of course everything worked flawlessly in our pre-production testing.)

I've lived through a couple of behind the scenes weekend cross-overs that led to a desperate Monday morning back out under maximum pressure. I'm sympathetic not concerned.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Jul 7 2021 6:48 PM

Bradley Grainger (Faithlife):
The forums are themselves an "unusual" situation in which most of the code was provided by a third-party vendor and is less amenable to that approach, so it's much easier to just plan for a 2-3 hour period of downtime, with a hard cutover to the new system. Especially if you think you'll only have to do that once. Smile (And of course everything worked flawlessly in our pre-production testing.)

Hoping 3rd time cutover is a positive charm Star Thankful for process including networking "ouch" for rollback decision (while sad for need to rollback, appreciating older software on newer hardware can have intriguing implementation issues).

Keep Smiling Smile

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