Sentence Diagramming causes crash - macOS Big Sur 11.5 Logos 9.6.0.24 (62006.0.24)

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Bryan L. Kent | Forum Activity | Posted: Thu, Jul 29 2021 5:08 AM

Logos Continues to crash when using the Sentence Diagramming tool after upgrading to macOS Big Sur 11.5

To replicate: Simply open up an existing diagram - and add content that is enough to cause the need to scroll up or down - left or right. Then Logos will crash. Sometimes immediately, sometimes after 10 minutes.

As noted in other forum thread: https://community.logos.com/forums/p/200541/1172387.aspx#1172387 

Logos 9.6.0.24 (62006.0.24) 

macOS Big Sur 11.5

Crash report attached.

Thanks!
Bryan
5531.Logos Crash Report - 7.29.21.pdf

Posts 19399
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Thu, Jul 29 2021 3:26 PM

Bryan L. Kent:
To replicate: Simply open up an existing diagram - and add content that is enough to cause the need to scroll up or down - left or right. Then Logos will crash. Sometimes immediately, sometimes after 10 minutes.

Welcome Big Smile

Apologies for being unable to replicate crash using Logos 9.7 Beta 3 (in Dark Mode) on macOS Big Sur 11.5.1 (on a retina 2019 iMac 27"). Opened to a blank layout followed by opening an existing sentence diagram, which had previously been created using Dark Mode ~4 months ago. Modified sentence diagram several ways (scroll bars appeared & disappeared), but no crash. FWIW: for application Beta testing already have diagnostic logging enabled.

Bryan L. Kent:
Crash report attached.

Logos Help Center (LHC) Desktop includes:

Apple's Crash Report lacks Logos diagnostic log file contextual information. Enabling Logos diagnostic logging may cause crash to stop happening. If crash does repeat, Logos diagnostic log files usually provide useful context with Apple's Crash Report.

Keep Smiling Smile

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